Health Insurer Signs CSC

Seeking to simplify systems and improve speed-to-market, Livonia, Mich.-based health insurer American Community Mutual Insurance Co. ($356.4 million in premium income) has signed a seven-year, $12 million contract for software and services with CSC (Austin, Texas).

American Community will use CSC's PowerSTEPP health administration system on an ASP basis and has also licensed the vendor's PerformancePlus broker commission software for managing sales force compensation. The insurer will use PowerSTEPP to streamline enrollment, billing, claims, e-commerce transactions, operational workflow and decision support.

The CSC solution will enable American Community to respond to market and regulatory demands with greater speed and agility, according to Lynn Phillips, the carrier's vice president and CIO. Burdened with difficult-to-maintain systems, American Community sought "a solution that would enable us to get the product on the street faster, and had some specific functions, such as auto-adjudication," Phillips says.

Rollout of the solution is scheduled for the beginning of 2005.

Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information ... View Full Bio