Patriot National Launches New iOS iApp for Customers, Agents, Employees

The Fort Lauderdale-based workers' comp carrier's new iPad and iPhone app, available in the Apple App Store, provides targeted information and geography based instant communication capabilities to the insurers customer, agents and employees.

Patriot National Insurance Group, a Fort Lauderdale-based workers’ compensation carrier, has released its company iApp on the Apple App store. The new app, which Patriot National characterizes as providing targeted information to the insurer’s customers, agents and employees, builds on Patriot’s previous release of quoting capabilities accessible on Apple’s iPad and iPhone platforms.

The Patriot National iApp gives users access to timely information, such as who to contact through local offices across the country. Its functionality includes mapping the location of events, adding events to a user’s calendar, social media presence and application sharing.

"Patriot National has been innovative by deploying WC quoting on an iPad and iPhone. So it made sense to us that a customer service based iApp for both devices would complement our mobile offerings and conveniently support our customers,” comments Judith Haddad, CIO, Patriot National.

Many of the iApp’s features mirror the informational aspect of the carriers website, and other features ease interaction, such as select the appropriate geographic region to instantly make a phone call or send an email to a specific department.

“Our future iApp releases will continue to add self service functionality, such as checking on a status of a policy, reporting a claim, or paying an invoice,” Haddad reports. “We are extremely pleased to be able to leverage innovative solutions with our iApp deployment.”

[Read about Patriot National's IT transformation program at Patriot National Completes Phase I of Legacy Replacement with Quoting Portal .]

InfoBeans, a San Ramon, Calif.-based software services firm. "With Patriot National Insurance Group, we have helped deliver a highly intuitive iOS app," comments Siddharth Sethi, CEO. "This partnership has brought into perspective the importance of bringing together technology and business in a cohesive manner to create value for all stakeholders."

Patriot National CEO Steven Mariano adds that the carrier “prides itself on innovation and has a true commitment to embracing technology.”

Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information ... View Full Bio