04:50 PM
Product & Services Showcase
CTI -- THE PRIMAS GROUP
LOS ANGELES-The CTI Primas-LinkScope product line, which is composed of Primas-LinkScope CTI Analyzer, Primas-LinkScope CTI Monitor, Primas-LinkScope Monitor Services and Primas-LinkScope Dashboard, has been released. The suite of CTI products allows call center operations and IT management to proactively analyze CTI and PBX interfaces to find root causes of CTI problems, claims The Primas Group. The product also decodes native CTI and host interface networking protocols so that they can be read in plain English.