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Chartis Names Murli Buluswar to New Chief Science Officer Post

The newly created position will oversee a research and development function aimed at applying analytics to a wide range of purposes, including underwriting, product innovation, pricing, distribution, claims and customer experience.

Chartis has named Murli Buluswar chief science officer, a newly created position that will involve the establishment of what the carrier calls a world-class research and development function aimed at new ways of applying data analytics to the carrier's global commercial and personal lines businesses.

"Murli's appointment will help enhance our focus on analytics, asking the right questions and making science-driven decisions about our strategies -- whether it's related to underwriting decisions, product innovation, pricing, distribution, marketing, claims or customer experience -- with the end result of improving the scope of what we deliver for customers," comments Peter Hancock, CEO, Chartis. "In fact, some of Murli's projects will be geared to improving people's lives and safety through the application of insurance, which will have the additional benefit of furthering the industry's overall reputation."

Buluswar was most recently VP of enterprise customer experienceinsight and innovation at Farmers, in which he established an internal analytics consulting group to identify and drive new opportunities. He was previously VP of financial analysis and strategic planning for Answer Financial; business unit and product manager for Progressive; and senior statistician and business analyst for Capital One.

Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information ... View Full Bio

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