CIGNA Introduces Electronic Contracting to Add Doctors to Network

The company claims this decreases the amount of time it takes to add providers to its network by half.

Philadelphia-based health insurer CIGNA now allows medical and behavioral health physicians and small practices desiring a first-time standard contract to use a secure website to complete and sign documents.

The company is using an e-signature technology from EchoSign (Palo Alto, Calif.) to meet compliance and legal requirements, it says. CIGNA says a paper-only addition process generated more than a million pieces of paper per year.

“Electronic contracting expedites the overall contracting process for physicians and enables CIGNA to more quickly add physicians to its growing network,” Julie Vayer, VP of Health Care Professional Solutions for CIGNA, says in a statement. “This is just one way CIGNA is making it easier for health care professionals to do business with us.”

Nathan Golia is senior editor of Insurance & Technology. He joined the publication in 2010 as associate editor and covers all aspects of the nexus between insurance and information technology, including mobility, distribution, core systems, customer interaction, and risk ... View Full Bio