Contract News

American Family Insurance (Madison, Wis.) will replace multiple legacy policyholder-correspondence technologies with Exstream Software's (Lexington, Ky.) Dialogue document automation software to streamline document production.

To help automate contracts and related processes, the Blue Cross Blue Shield Association (Chicago) selected Upside Software (Edmonton, Alberta) as the recommended contract management solution for 39 BCBS companies across the U.S.

Heng An Standard Life Insurance (Tianjin, China) will use DST International's (a unit of DST Systems; Kansas City, Mo.) Automated Work Distributor, to centralize and streamline operations by providing branch connectivity to the head office.

EDS was awarded the third task order under the Centers for Medicare & Medicaid Services (CMS) Enterprise Data Center Indefinite Delivery/Indefinite Quantity contract vehicle and will host applications that process Medicare claims in 12 states.

EMPLOYERS (Reno, Nev.), a group of companies specializing in workers' compensation insurance and services, will use the iVOS solution from San Ramon, Calif.-based Valley Oak Systems (which was acquired by Chicago-based Aon Corp.) to optimize claims management.