CRM Briefs

StayinFront (Fairfield, NJ), a global provider of enterprise-wide customer relationship management applications, released the latest version of its Visual Elk 9. StayinFront Visual Elk 9 integrates all customer touch points and enables headquarters and field sales and support personnel to profile and understand clients, ultimately improving performance and the bottom line, according to StayInFront.

Bytemasters (Athens, GA) launched Contact Master 2, Workgroups Edition, a new suite of CRM software applications. With Contact Master, workgroups of users can store, organize and share information for a virtually unlimited number of organizations, contacts, appointments, tasks, notes and sales opportunities, the vendor reports.

Avaya Inc. (Las Vegas), a provider of voice and data networks and applications to businesses, released Avaya Integrated Stackable Telephony Solution, an end-to-end telephony and data networking solution for Internet protocol (IP) networks. The Integrated Stackable Telephony Solution is powered by the Avaya MultiVantage voice application software.