CSC (Falls Church, Va.) unveiled new delivery options for its Exceed Billing application this morning at the vendor's Connect for Property and Casualty user conference in Nashville, Tenn. The Java version of Exceed Billing is now available in a software-as-a-service (SaaS), accelerating agile implementation in client data centers, on a physical or virtual stack or on a private cloud, a vendor statement asserts. The new delivery mode enables consumption-based pricing for Exceed Billing for P&C, life and annuity and health insurance carriers.
"Interest in SaaS from all sizes and types of carriers has grown rapidly, and commoditized, labor-intensive tasks such as billing and collections are ideally suited for this deployment option," comments Chad Hersh, a partner at New York-based research and advisory firm Novarica. "SaaS may allow smaller carriers to use a modern system and compete more nimbly than they could previously. A SaaS model also gives larger companies and alternative option to help move a new product to market quickly."
Exceed Billing offers insurers what CSC characterizes as unlimited payment options and processing for all bill types, as well as the ability to consolidate billing processes across all P&C, life and annuity and health lines of business, distribution channels and policy systems, regardless of platform. The vendor asserts that Exceed Billing's features collectively help to enhance customer and agent satisfaction, improve retention and accelerate speed to market. From the user perspective, Exceed Billing's built-in automated processes and integrated workflow improve productivity, according to CSC. SaaS delivery of the application affords carriers the benefit of a secure, stable and flexible systems environment that stays current through access to enhancements, the vendor says. Exceed Billing also has self-service capabilities that enable authorized users to configure the application to add new pay plans, expire and replace plans, and add new data fields without help from IT.
Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information ... View Full Bio