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10:59 PM
Lisa Valentine
Lisa Valentine
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Customer Advocate

UnumProvident's Bob Best works at enabling the business to think differently about its relationship with the customer.


Bob Best
EVP, Client Services Center, and CIO, UnumProvident Corp. (Chattanooga, Tenn.; $48.5 billion in assets).

Work History: Best started his career at Colonial Life and then moved to Unum Corp. as CIO. The CIO job at Provident Companies followed. A series of mergers among Colonial, Unum and Provident has brought Best full circle. "I'm not sure I ever intended to work for the same company for 30-plus years, but that's how it's worked out," he says.

Size of IT Staff: 650 developers and about 150 operations staff.

IT Budget: $200 million.

Education: BS in Mathematics from Newberry College. Executive programs at Duke and Harvard.

When He's Not Working: You can find Best on, near or under water - swimming, waterskiing, scuba diving or even beach-combing. A few of his top beaches: Barbados, Hawaii and St. Johns, but Best "loves them all."

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