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Chu Continues Transformation

Last year's Elite 8 honorees continue to pursue technology excellence and innovation.

John Chu, SVP of e-business and technology for The Hartford (Hartford), has had a rewarding year as he continues a multiyear transformation of the P&C company's technology organization. "A lot of the things I constructed as a strategy when I first took over the position [in 1999], we have not deviated from - our original position in lowering our cost of ownership, simplifying how we manufacture and managing our base of talent," he explains.

To transform IT into a strategic business partner, the Elite 8 2004 honoree currently is installing new management teams and working to achieve proper IT and business alignment. "This boils down to a tremendous amount of work in leading people," says Chu. "Nothing can replace the interaction you have with your people."

According to Chu, the transformation should be completed by 2008. "The idea is all about consistent change, managing the people side of it, sitting down with business leaders and watching them come to life," he says. "To see [Elite 8 2005 honoree] Mike [Byam] win the award is rewarding for me [see page 45]."

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