Delivery Strategies Briefs

Jersey City, NJ-based Nekema is working with IBM to produce Rules Management Platform, a solution for managing and communicating business rules. The offering utilizes Nekema's rules-based Internet protocol technology for the definition of insurance products available through the Internet channel, and runs on IBM middleware, including WebSphere Application Server and DB2 Universal Database. According to Nekema, Rules Management Platform will help carriers set up and maintain individual rules and rule sets; report on rule sets in a variety of ways for analytical and management purposes; promote, archive and otherwise manage rule sets; test rule sets, and/or allow what/if analysis of rule sets by utilizing regression testing; and work in collaboration with others inside or outside the enterprise to re-use rule sets in other system applications or publications.

AIG division AIG eBusiness Risk Solutions has launched AIG TradeCredit.com (www.aigtradecredit.com), a Web-based credit and risk management tool for the management of accounts receivables through a comprehensive offering of credit insurance and real-time access to customers' credit information and credit monitoring services. Among its features are real-time assessment of North American and European buyers' abilities to pay for goods and services in question; ongoing monitoring of changes in the buyers' financial condition; credit insurance providing coverage against nonpayment of account receivables; and outsourced professional debt collections services at competitive rates.

Siebel Systems (San Mateo, CA) released eInsurance 7, with enhancements to its CRM functionality in providing management of insurance sales and service channels. The solution enables all lines of business to identify and target profitable customers, business segments and distribution channels and use customer knowledge to determine the proper offering for a particular customer at a given time, maximizing sales potential, the vendor says. EInsurance 7 also allows organizations to consolidate information from disparate back-office systems, such as policy, claims and billing systems, to provide insurance professionals with a single view of customer portfolios, Siebel says.

Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information ... View Full Bio