Farmers Insurance Group ($12.8 billion in assets, Los Angeles) has expanded its licenses with Docucorp International (Dallas) for e-solutions and workflow enterprise information software in Farmers' service centers.
"With the Docucorp solutions, Farmers will have the capability to convert, store and retrieve print images electronically and provide on-line routing, viewing and editing of policies, as well as local retrieval and printing of previously issued policy documents," says Philip M. Moore, Farmer's vice president of program management and business engineering. "In just the first year after implementing this end-to-end document management system, we anticipate saving more than $500,000."
Documents that are now sent electronically were previously FedEx'ed to numerous Farmers' service centers for processing.
"Farmers has been a long-time user of many of our products," says Docucorp spokesperson Mike McCurley. "Farmers is using Docucorp technology to send information electronically to its service centers. Farmers has taken our workflow software and gone even farther with it than we have."
Greg MacSweeney is editorial director of InformationWeek Financial Services, whose brands include Wall Street & Technology, Bank Systems & Technology, Advanced Trading, and Insurance & Technology. View Full Bio