Insurance & Technology is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Data & Analytics

10:19 AM
Connect Directly
Facebook
Google+
LinkedIn
Twitter
RSS
E-Mail
50%
50%

Nautilus Selects Thunderhead for Customer Engagement

Nautilus Insurance Group selects a SaaS-based solution from Thunderhead.

Nautilus Insurance Group, a P&C insurer based in Scottsdale, Ariz., has selected Communicate, a SaaS solution for customer services from the ONE Engagement Cloud suite by Thunderhead.com, according to a release.

“We are only at the beginning of our relationship with Thunderhead.com,” says Brad Lontz, SVP and CIO at Nautilus Insurance Group, in a release. “The intuitiveness of their ONE Engagement Cloud means the solution can be rolled out to our team effectively, giving them the tools they need to better communicate with our customers.”

[Read: Customer Experience, Analytics and Cloud Will Drive Insurance Industry Growth — I&T Summit Panel]

Nautilus will use Communicate to create and collaborate on policy documents in an effort to boost efficiency. The solution will be used across their external workforce via cloud.

“Our ONE Engagement Cloud is a market-changing solution for organizations looking to augment their customer communications to enhance customer engagement,” states Glen Manchester, CEO of Thunderhead.com. “We are delighted to be working with Nautilus to help them in their endeavors to put their customers and policy holders at the center of their business.”

Zarna Patel is a staff writer for InformationWeek's Financial Services brands, which include Bank Systems & Technology, Insurance & Technology and Wall Street & Technology. She received her B.A. in English and journalism from Rutgers University College of Arts and Sciences in ... View Full Bio

Register for Insurance & Technology Newsletters
Slideshows
Video