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Farmers Insurance Selects MedNeutral's MROinsight Decision Support Solution

Farmers Insurance selects MedNeutral's MROinsight decision support solution, which will be used for medical records in litigated BI claims.

Los Angeles-based Farmers Insurance Group of Companies selected MedNeutral's (San Diego) Medical Records Optimization (MRO) MROinsight decision-support tool for medical records in litigated BI claims. MROinsight combines a Web-based record management tool with a file-level summary of medical facts with an emphasis on the potential impact of key value drivers. The tool supports initial case triage and early case assessment via standardized reviews that flag mitigating factors and relevant issues for litigation attorneys.

For more substantial cases going to jury trial, Farmers is using MRO abstract for a detailed overview of all relevant information cataloged and searchable on the fly over a secure Web interface, giving defense lawyers access to useful information in real time.

Each MROinsight organizes the case medical files in chronological order and presents the records in a standard, easy-to-read format, according to MedNeutral. The content MRO is offered as Software as a Service (SaaS) with a secure, Web-based delivery platform allowing for collaboration, review and analysis of records not only by the attorney, but claim professionals as well. MROinsight also provides document management and collaboration functionality as part of the offerings.

Katherine Burger is Editorial Director of Bank Systems & Technology and Insurance & Technology, members of UBM TechWeb's InformationWeek Financial Services. She assumed leadership of Bank Systems & Technology in 2003 and of Insurance & Technology in 1991. In addition to ... View Full Bio

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