Using the new capability truckers covered by First Guard can report claims by visiting the insurer's Web site, www.1stguard.com and clicking on a "Quick Claim" icon visible on the screen of their mobile device. The process takes less than five minutes to complete, according to a First Guard source, and once the necessary information is submitted to the insurer, a licensed claims adjuster will call the insured within normal business hours to initiate a formal claim. The feature is for new claims only.
"First Guard's goal is to make life easier for the trucker, and anything we can do, such as the mobile claims submission is definitely a step in the right direction," says Ed Campbell, chairman, First Guard. Campbell asserts that o other truck insurer offers mobile submission of new claims.
Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information ... View Full Bio