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HCL Technologies and Great American Insurance Group Ink Integrated IT, BPO and Infrastructure Management Services Deal

HCL Technologies and Great American Insurance Group ink integrated IT, BPO and infrastructure management services deal; Specialty P&C carrier expects to gain operational and strategic flexibility.

With the goal of strengthen its efforts on organizational transformation, Cincinnati-based specialty P&C insurer Great American Insurance Group (GAIG)has entered into a strategic relationship with IT services provider HCL Technologies (Sunnyvale, Calif.). Under the terms of this deal, HCL Technologies will provide Integrated IT services, business process outsourcing (BPO) and infrastructure management services to GAIG and its affiliates.

"With the global macroeconomic environment creating new challenges, organizations in financial services sectors are focused on innovating IT landscape and operations. The strategic relationship with HCL will support our transformation efforts," said Piyush Singh, GAIG's SVP and CIO, in a press release. "HCL’' deep domain expertise in the insurance industry coupled with its integrated technology, operations and infrastructure service offerings made them a natural partner for us. This new relationship will significantly enhance our capabilities in offshore technology support. Moreover, the strategic relationship, coupled with HCL's core capabilities, will provide operational and strategic flexibility to GAIG."

"The strategic alliance with GAIG significantly enhances our capabilities and helps us create a differentiated value proposition in the insurance industry, especially in the commercial specialty sector, enabling us to target a wider audience," added Rahul Singh, President, Financial Services & Business Services, HCL Technologies, in the press release.

Katherine Burger is Editorial Director of Bank Systems & Technology and Insurance & Technology, members of UBM TechWeb's InformationWeek Financial Services. She assumed leadership of Bank Systems & Technology in 2003 and of Insurance & Technology in 1991. In addition to ... View Full Bio

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