Our favorite insurance technology-related blog posts from around the Web (February 21-27, 2010): Temporary IT, or, Where Does Technology Go When It Retires?
Celent's Jeff Goldberg seeks an answer to the question: Can a retired IT system be considered successful? "These projects are a success not despite the fact that they are eventually retired, but because they are eventually retired," he concludes. ---
The iii's Claire Wilkinson recaps a recent talk by James Wrynn, the New York Superintendent of Insurance, on the upcoming New York Insurance Exchange (NYIE). "[Wrynn] drew comparisons between the NYIE and the Lloyd's market by saying the aim is to recreate a "Lloyd's of London in New York," albeit a smaller version," Wilkinson writes. ---
"My recent research about what companies are doing in customer experience is a bit like a state of the union address. So I decided to frame my findings by "borrowing" snippets from a couple of presidential speeches," begins Bruce Temkin in a recent blog post.