VIRTUAL AGENT -- Mindful Technologies
Braintree, MA-based Mindful Technologies, a Web site staffing software and solutions provider, has launched Virtual Agent ModulesT. The product provides online sales and service for financial services companies by engaging Web users in a personalized, interactive conversation that provides customer support. The Mindful Virtual Agent ModulesT can appear in full-motion video and audio to greet an insurance company's Web site visitors with what looks like a real person, according to the vendor.
XML -- CSC Corp.
Computer Sciences Corp. (CSC, Austin, TX) has released the XML version of its S3+ enterprise system, allowing property and casualty insurance companies to offer a full array of Web-based business services. The new release, according to CSC, simplifies deployment of enterprise data and transactions to in-house professionals and beyond to agents, insureds and other business partners. Using CSC's common service-oriented architecture, S3+ incorporates ACORD's standard XML interfaces, the vendor says.