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ICW Group Chooses SAP

San Diego-based P&C insurer believes that SAP's integrated platform will result in higher quality service for its customers.

San Diego-based ICW Group has selected SAP solutions for claims, billing, payments, financials and corporate performance management in order to upgrade its multiple lines of business onto one platform.

"We selected SAP because it was the strongest provider, offering proven industry-specific solutions built on an integrated suite truly supporting our business and SOA technology strategy," said David Hoppen, chief operating officer, ICW Group. "We have a comprehensive five-year growth and transformation strategy. Therefore, we needed to look beyond short-term fixes in our claims, payments and billing operations to the enterprise at large. SAP solutions gave us all the functionality required to meet our current and anticipated needs, and the framework to improve our operational efficiencies and achieve our growth expectations. Since customer satisfaction is of paramount importance, we needed an integrated platform so that our customers will be better served."

An SAP source added, "As more insurers are experiencing the value of consolidation on a single-platform, ICW Group's decision to move away from a siloed information technology (IT) landscape will help to lower its total cost of ownership.

Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information ... View Full Bio

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