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Keeping It Real: Kent Clapp, Medical Mutual of Ohio

Nathan Conz, associate editor of Insurance & Technology, talks with Kent W. Klapp, one of I&T's 2007 Tech-Savvy CEOs, about how Medical Mutual of Ohio has cultivated technology initiatives that have expanded the business and enabled efficient IT spending and operations, including streamlining claims and creating a for-profit BPO company.

Nathan Conz, associate editor of Insurance & Technology, talks with Kent W. Klapp, one of I&T's 2007 Tech-Savvy CEOs, about how Medical Mutual of Ohio has cultivated technology initiatives that have expanded the business and enabled efficient IT spending and operations, including streamlining claims and creating a for-profit BPO company.

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