Midwest Insurance Licenses Fiserv Claims Module

Springfield, Ill.-based Midwest Insurance Company has licensed Fiserv's (Brookfield, Wisc.) PowerSuite Claims module for workers' comp. The new contract, which addresses the carrier's attempt to update to Web-based technology, builds upon the insurer's implementation of the vendor's PowerSuite Policy workers' comp policy administration system, which went into production a year ago.

Rick Vogl, Midwest's vice president of IT, says that the success with the PowerSuite policy admin solution eased the decision to implement the Fiserv claims module. "PowerSuite Claims provides the comprehensive set of functions we need," Vogl comments. "With this integrated solution in place, we'll be positioned to grow and still deliver on promises to our clients."

Fiserv describes PowerSuite as a component-based solution that initiates the processing of workers' compensation policies and claims with flexible data capture for quick reporting and intelligence. The vendor says that PowerSuite Claims assists with proactive management and provides case management capabilities to track costs, parties and forums to resolve complex claims. PowerSuite Policy, provides lifecycle, end-to-end policy administration and maintenance, and supports efficient company-wide changes and rapidly tailored individual jurisdictional needs and rating programs, Fiserv claims.

Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information ... View Full Bio