Los Angeles-based SunAmerica will implement NaviSys (Edison, NJ) applications to support its variable annuity products. NaviSys Front Office and NaviSys Home Office will create a browser-based platform for distribution, selling, servicing, underwriting and back office administrative support.
METLIFE USES DWL
MetLife (New York) has chosen Toronto-based DWL Inc.'s DWL Customer, a real-time transactional application, to consolidate customer information across its lines of business.
INSPIRE INKS DEALS
Fort Worth-based INSpire Insurance Solutions signed contracts with Midwest Family Mutual Insurance Co. (Minnetonka, MN) and Island Insurance Companies (Honolulu). Midwest Family will use INSpire's release 8.0 INSideOUT policy/claims processing software. Island Insurance has signed a license agreement for the use of INSideOUT policy/claims processing software v7.0.
FIREMAN'S TAPS CGI
Fireman's Fund Insurance Co. (Novato, CA) signed a 10-year outsourcing contract with CGI Group Inc. to provide IT support services to 80 locations across the United States.
Zurich Financial Services Group (Zurich) will use Siebel System's (San Mateo, CA) Financial Services technology to standardize its customer service operations. Siebel Financial Services is a version of Siebel eBusiness applications, designed specifically for the financial services industry.