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News from 2009 ACORD LOMA Insurance Systems Forum: Thunderhead Unveils NOW 5.0.

Thunderhead NOW 5.0 is the latest version of the vendor's customer communications platform.

Thunderhead (Hertfordshire, UK) has unveiled Thunderhead NOW 5.0, the latest version of its customer communications platform.

Thunderhead NOW is a document generation solution that aims to leverage its open, standards-based technology to put business users, as opposed to IT professionals, in control of creating and maintaining customer communications. It includes support for electronic channels such as e-mail, SMS text message and industry standard XML formats like DTCC Deriv/SERV and ACORD XML, according to a press release.

The latest version of the solution introduces two modules. Contribute NOW is a Web-based solution that seeks to enable non-technical users across the enterprise to quickly and easily develop new content and business rules for Thunderhead communications. The Analyze NOW module, meanwhile, is a set of analytical tools designed to give management professionals insight into their customer communications.

"To fulfill our vision of Thunderhead NOW as a true enterprise platform, we recognized that providing comprehensive management information functionality was a strategic imperative," Thunderhead CEO Glen Manchester said in the press release.

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