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Policy Administration

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Australia's RACQ Insurance Picks Guidewire for Policy Amin and Billing

RACQI's selection of the Guidewire product suite is a key element in a plan to rapidly transition the Guidewire ClaimCenter customer's group enterprise technology platform, following a buy out of a joint venture partner that had provided core system support and IT services.

RACQ Insurance (RACQI), a Queensland, Australia-based personal lines property/casualty insurer, has selected policy administration and billing platform.

RACQI's decision comes in the wake of the carrier's having bought-out its insurance joint venture partner that had provided both core system support and IT services, according to a Guidewire statement. The carrier's selection of the Guidewire product suite is a key element in its plans to rapidly transition RACQI's group enterprise technology platform, according to the vendor. RACQI previously deployed Guidewire's ClaimCenter.

"The decision on which vendor to choose to provide our policy and billing systems was very important for us," comments Bradley Heath, CEO of RACQI. "Aside from the capabilities of the software, it was important to find a partner we could trust and who had the experience of helping organizations such as ours. We've done very well with Guidewire on the claims side and look forward to more of the same across the rest of the business."

Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information ... View Full Bio

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