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Policy Administration

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New Novarica Analyst From CIO Side

In his new role as analyst, former Navy Mutual CIO Tom Benton will report on core system transformation, IT strategy and project management, with a focus on life and annuity carriers.

Novarica's newest analyst is Tom Benton, who left his role as CIO of Navy Mutual Aid Association (Arlington, Va.) in March 2013. In addition to

Tom Benton, Novarica
Tom Benton, Novarica
his work in the insurance industry, Benton has broad experience in IT project management from positions at General Electric and PG&E, and in leading organizations through technology transformations as a CIO at medium-sized non-profits. As a Novarica analyst, Benton says he will use that experience to advise clients and provide research on best practices that will better ensure success with their strategies and transformation projects.

"I am currently working on a report on core system replacement lessons learned, which is a topic of interest to me, having recently led a multi-year transformation strategy at Navy Mutual that included a rapid-deployment policy admin system implementation," Benton relates. "I have also contributed to research on e-mail archiving and compliance management for a report that is about to be released."

[For an I&T interview with Tom Benton as CIO, see Q&A: Navy Mutual Embraces Industry Standard Processes with help from Accenture Life Insurance Platform .]

Benton's main research areas are in core system transformation, IT strategy and project management, primarily for life and annuity carriers.

"Tom's real world experience of living a life/annuity policy admin conversion project from the CIOs chair will be invaluable to our clients," comments Chad Hersh, managing director of Novarica’s insurance practice. "His broad range of IT expertise adds additional perspectives to our team across many other areas as well."

Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information ... View Full Bio

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