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Standards ROI Reality Check

What are the best practices and metrics involved in identifying and measuring the benefits of standards initiatives?

With senior management and line-of-business executives increasingly involved in all aspects of technology deployment and management, the importance of standards is becoming more widely recognized and understood. Still, clear metrics and measurements of success and ROI are required, something that remains a challenge for many organizations.

Insights into how to track and translate the ROI and other benefits of standards initiatives will be the focus of a presentation by Gartner's Kimberly H. Harris, research director, financial services industry, at the upcoming Insurance Standards Leadership Forum on Tuesday, Sept. 23, at The Hyatt Regency, Chicago. Harris will address "Standards Best Practices: Where's the ROI?" as part of the interactive educational event, co-produced by Insurance & Technology and ACORD.

Confirmed speakers at this year's Insurance Standards Leadership Forum, "Maximizing Business Value & Benefits," include featured luncheon speaker Ben Salzmann, president/CEO, ACUITY; CarlVon Patterson, enterprise architect, Office of the CTO, Nationwide; Kevin Schipani, director, corporate data standards Aon; and Denise Garth, vice president, member relations, ACORD.

These leading authorities will address a number of hot topics, including Web services, making the business case for standards, systems/channel integration strategies, and managing the risks of being a "first mover."

Confirmed sponsors of this year's event include AQS, CGI, CSC, Compuware, EasyLink, Fair Isaac Blaze Advisor, InSystems, MapInfo, Microsoft, QuickAddress, SAP and Wyde.

For more information about the Insurance Standards Leadership Forum, and to register, visit the conference Web site at

Katherine Burger is Editorial Director of Bank Systems & Technology and Insurance & Technology, members of UBM TechWeb's InformationWeek Financial Services. She assumed leadership of Bank Systems & Technology in 2003 and of Insurance & Technology in 1991. In addition to ... View Full Bio

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