To help insurers manage the entire compliance process, Arlington, Va.-based e-know launched Compliance Cockpit, a Web-based solution that works in conjunction with an e-mail client and browser to deploy policies, collect employee responses, track progress in real time and meet compliance objectives. "It is a command center for the management of all aspects of policy development, deployment, training and compliance tracking with a complete audit trail and document archive," explains e-know CEO Alan Croll. He adds that business users can pilot the solution without IT support.
E-know's personalized Web forms and interactive pop-up memos create transparency, enabling management to track the progress of initiatives, Croll continues. "Through our interactive communication capability and automatic reminders, we make it easy for employees to respond promptly," he asserts.