Techwatch
Data Storage
SAN DIEGO - APPLIED MICRO CIRCUITS CORP. released AMCC StorSave Platform for its line of 3ware 9000 series RAID controllers. The platform combines firmware and a 72-hour battery backup unit to protect data that has not been committed to disk media and increase the reliability of a 3ware Serial ATA RAID subsystem environment, according to AMCC.
Compliance
FLORHAM PARK, N.J. - QUMAS unveiled QCompliance Suite, which consolidates document management, process management, risk management, auditing, reporting, quality assurance, policy enforcement, access control and best practices into an enterprise compliance and governance framework. The software's ready-made modules plug in to compliance initiatives for regulations such as Sarbanes-Oxley, HIPAA and the USA Patriot Act, Qumas says.
Contact Center
WHITE PLAINS, N.Y. - ASC introduced INSPIRATIONpro 7.0, a communications quality monitoring system that is geared for contact centers and financial institutions. The software features offline word spotting, which searches for business-critical key words; and a customer feedback module - an integrated IVR survey application that allows a client to comment immediately after speaking with an agent.
IT Administration
AUSTIN, TEXAS - UPLOGIX launched Envoy, a virtual administrator that eliminates the burden on IT administrators to maintain, troubleshoot and configure distributed network devices, the vendor says. The product colocates with networking components, such as routers, switchers and firewalls, to overcome traditional remote-support barriers.
Spam Filter
SAN JOSE, CALIF. - APPRIVER introduced SecureTide, a spam and virus protection service that enables businesses of any size to manage e-mail communications. The service provides user-customizable tools for e-mail content management and eliminates 97 percent or more of unwanted e-mail before it reaches a user's network, AppRiver claims.
Data Management
AUSTIN, TEXAS - PERVASIVE SOFTWARE unveiled MessageStore, a series of data hub solutions for vertical markets that integrate and consolidate disparate data formats from various sources into a target repository for a unified view of critical business data, the company says. The HIPAA Module for healthcare is available currently, and modules for HL7 and ACORD will be available later this year.
Content Management
RYE, N.Y. - MOBIUS MANAGEMENT SYSTEMS updated ViewDirect Total Content Integrator, a Web services-based solution for cross-repository, cross-platform access to content in any format from any source. Version 2.2 provides insurance carriers with a selection of adapters - including IBM DB2 Content Manager OnDemand, EMC/Documentum, Microsoft SharePoint and SQL Server - that integrate content, streamlining operations and reducing cost, Mobius claims.
Information Security
HERNDON, VA. - CYBERTRUST expanded its managed security services offering beyond its current fully outsourced services. Cybertrust says it now can help organizations build secure operations centers (SOC) in-house or provide co-sourced, virtual SOCs that provide customers with greater control to define and meet operational and governance needs.
E-Transactions
TORONTO - XENOS GROUP launched Xenos terminalOne, an end-to-end e-transaction solution that enables business over the Internet and disparate platforms, according to the company. The solution creates automated transaction workflows that deliver straight-through processing over IP networks.
Workflow Management
SAN JOSE, CALIF. - ADOBE SYSTEMS enhanced its Adobe LiveCycle Workflow software, a server platform that automates document processing. The software includes a Business Activity Monitoring module that enables firms to create, capture and integrate information across the enterprise.
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