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REDWOOD SHORES, CALIF.

ORACLE introduced Siebel CRM Release 8, which provides support for service- oriented architectures and out-of-the-box Web services-based integration. The new release includes enhancements to existing customer relationship management tools used by carriers and agents, such as Siebel Customer Order Management, eBilling and Siebel Sales, according to the vendor.

www.oracle.com

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