Insurance & Technology is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.


The Benefits of Insurance Self Service


As the demographics of insurance customers skews downward in age and technology capabilities grow, it is imperative that insurance companies get in step. One way this is happening is through online self service. IBM's Rick Hoehne and Kathy Hutson talk about customer expectations, and some of the compelling benefits self service can bring, including more satisfied customers and a healthier bottom line.

Comment  | 
Print  | 
Register for Insurance & Technology Newsletters