Chicago-based Unitrin's iMingle direct-to-consumer auto insurance subsidiary has released an iPhone app using DRC (Honolulu, Hawaii) DecisionMaker's mobile framework.
The app provides customers the abilities to view detailed policy information, display the vehicle ID cards and make a payment on the policy. A first notice of loss feature allows customers to file an auto or glass claim and attach pictures, audio files and text files to the claim. Tools to find a taxi, car rental agency or towing service based on the user's current location are also available, and customers can get a quote on a renter's policy (iMingle Insurance also offers homeowners, renters and condo insurance in select states.)
"We were looking to expedite the roll out of our mobile capability to provide additional value to our customers," John Elcock, VP and CIO for the carrier, says in a statement. "The app provides additional complimentary services for customers on the go."
Nathan Golia is senior editor of Insurance & Technology. He joined the publication in 2010 as associate editor and covers all aspects of the nexus between insurance and information technology, including mobility, distribution, core systems, customer interaction, and risk ... View Full Bio