George McKinnon, senior vice president and CIO, Nationwide Insurance (Columbus, OH), visits thefollowing sites:
www.nationwideinsurance.com: "I regularly view our own site to check sp- eed and performance as well as get a feel for our customers' experience. I enjoy being able to review my bills online and, knock on wood, that I don't need to use the on-line claim capability."
www.cnet.com: "This is a good site for scanning a broad base of technology topics. In a short period of time, I can get a feel for the hot topics in technology."
www.pndassoc.org: "This Web site hosts a nonprofit organization targeted at diagnosing children who were previously undiagnosed. As a parent of a special needs child, I can appreciate its importance."
www.Gomez.com: "When your desire is to be world-class, you look at as many metrics as you can to bench mark against. Our Internet development officer has committed to his teams that he's going to dye his hair blue when we reach a Gomez Number One or Two ranking."