EQECAT Releases WORLDCATenterprise 3.13
Improvements to WORLDCATenterprise are based on new science and data, as well as other relevant information about North Atlantic hurricanes, European floods and earthquakes, particularly in the Himalayan Frontal Thrust region and South America, according to the vendor.
Ted Kennedy and Health Insurance: A Nearly 40-Year Battle (Video)
The death earlier this week of Senator Edward M. Kennedy seems to have changed the terms of the debate over healthcare and health insurance reform, although not in the sense of changing the respective pros and cons of the current proposals, or in the cost analysis.
Allstate Rolls Out Next Gen Self-Service
Allstate Insurance Company has launched Next Gen Self-Service, a set of online tools that allow customers and agents to access information and perform claims tasks.
65,000 Apps and Counting: Legacy System Nightmare or Brilliant IT Strategy?
While 65,000 apps per company isn't the right goal, small and nimble is. Before embarking on a giant, lumbering technology initiative for your giant, lumbering insurance company, think carefully about isolating and attacking the key areas of opportunity with laser-focused mini-apps. While their footprint may be small, their impact on your business can be unmistakable.
Guardian Introduces Online Self-Enrollment
The Guardian Life Insurance Company of America has rolled out a new service designed to simplify the selection of employee benefits and improve the overall enrollment experience.
Conseco Drives Call Center Quality With NICE Suite
Using a suite of NICE products -- including workforce management, call analytics and call recording applications -- Conseco has built on technical improvements in its call centers to drive a culture of quality.
James J. Wrynn Named New York State Superintendent of Insurance
As Superintendent of the nationally influential New York State Department of Insurance, Wrynn will face challenges associated with consumer concerns and economic pressures on the industry, as well as the unresolved role the federal government will play in insurance regulation.