Nan Shan Life Insurance Company, a Taiwanese carrier, has inked a contract with SAP to rework its core systems.
Nan Shan has selected the SAP ERP application, SAP CRM application, SAP BusinessObjects business intelligence, SAP Mobile Platform and the SAP HANA platform. The multibillion dollar agreement forms the foundation of a project the insurer has named "Envision." Its objectives are:
- To build a CRM platform that incorporates channels, clients and employee data in a centralized location
- To reform processes through the improved efficiency of integrated IT systems and exclusive data and management reports
- To maximize the efficiency and value of all business processes, including operations management, finances and investment accounts
[For more SAP news, see Core in the Cloud: It's Getting Pretty Serious]
Nathan Golia is senior editor of Insurance & Technology. He joined the publication in 2010 as associate editor and covers all aspects of the nexus between insurance and information technology, including mobility, distribution, core systems, customer interaction, and risk ... View Full Bio