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NMM to Implement Guidewire As part of an ongoing IT-driven transformation, workers' compensation carrier New Mexico Mutual Group has selected ClaimCenter as its new claim system.
UnumProvident Expands Online Tools Carrier to add step-by-step claim filing guide to its suite of online customer-facing tools.
Getting Personal Delivering personalized content to policyholders can encourage more frequent online activity and build customer loyalty.
Johnson Goes Global The insurance industry has been both slow to pick up on technology trends and tolerant of technology initiative failure, but it can't afford to stay the course, opines Judy Johnson, a former Sapiens (Research Triangle Park, N.C.) executive and META Group (Stamford, Conn.) analyst who recently made the move to India-based IT services provider Patni Computer Systems.
The International Association of Privacy Professionals (IAPP; York, Maine) brings together industries with privacy concerns in order to discuss the development and maintenance of programs and privacy policies, according to its mission statement.
Compliance Sticker Shock Financial services companies have reported higher-than-expected costs in dealing with the demands of compliance, according to a survey released this spring by Financial Executives International (FEI; Florham Park, N.J.), a financial professionals' networking and advocacy membership group.
What’s the Frequency? Telematics and radio frequency identification (RFID) technologies can enable insurers to do a more targeted job of underwriting and pricing, but privacy concerns may stall their adoption.
The New Kid As a five-year-old company, Simple Insurance has the advantage of not being tied down to legacy systems and of being able to live up to its name.
Distribution: Better Distribution Management: Increasing Channel Efficiency and Optimizing Premium Revenue Will Require Change There has been a significant focus on speed to market programs to reduce the cycle time in bringing new products to market, but more attention should be paid to building new distribution channels and optimizing existing channels.
Distribution: ACORD Life & Annuity Forms: The Future Is Now Since work on creating standardized life and annuity forms first began in 2000, ACORD has said much about what it could mean for the industry. Well, the days of mere talk are over: ACORD Life & Annuity forms are a reality.
Courting Business Intelligence BI can offer competitive advantage by tying together disparate data and providing an enterprisewide view of business. But first, insurers have to define business intelligence for their organizations.
Negotiating Success The story is true, and far from unique: A senior technology executive at a household-name insurance carrier has responsibility for managing the vendor relationship for a large systems implementation.
Life After Integration Nicholas Campanella, Vice President and CIO, Prudential Annuities
Coping With Success To accommodate rapid business growth, Canal Insurance turns to ImageRight to help solve workflow, storage and security issues.
A Door to Efficiency Bowstreet Portlet Factory provides Allmerica Financial with tools to customize Web portal and enable its agent partners to handle more business in less time.
MMA Means Modernization The Medicare Modernization Act is forcing carriers to upgrade their policy management systems.
One-Stop Web Shop Chubb enhances Web site to provide producers and policyholders with a single, easy-to-use online platform.
Closing the Gate As the problem of spam has grown more severe, defense strategies have expanded their focus from internal content filtering to network-level blocking techniques.
Massachusetts Carriers Promote e-Prescribing Blue Cross Blue Shield of Massachusetts has teamed with Tufts Health Plan and Neighborhood Health Plan of Massachusetts to distribute ZixCorp's latest edition of PocketScript e-prescribing software to healthcare providers.
Five Ideas That Can Help IT Pros Be Better Businesspeople Ram Charan, consultant and author, tells IT leaders what they need to focus on to move up in business.
Northwestern Mutual Looks to Protect Customer Data Outsourced to India Effort allows insurance company to use Indian service provider to test and maintain business applications.
Northwestern Mutual Looks To Protect Customer Data Outsourced To India Effort allows insurance company to use Indian service provider to test and maintain business applications.
7 Myths About Network Security Just because you've installed a firewall and use anti-virus and anti-spyware tools doesn't mean you're safe from attack. We explode seven security myths, and provide you with tips for staying safe.