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News & Commentary
Content tagged with Infrastructure posted in August 2010
An Increasingly Compelling BPO Value Proposition Raises Questions for Insurers
News  |  8/27/2010  | 
Business process outsourcing gives insurers an opportunity to modify business models to meet rapidly changing customer demands in a cost-effective manner, according to Karen Furtado, SMA Strategy Meets Action.
TriZetto Acquires BPO Company Tela Sourcing
News  |  8/26/2010  | 
The company cited healthcare reform as a driver in its strategic decision to acquire Tela, which specializes in that industry segment.
SeeChange Taps HealthEdge for Claims, Benefits Admin
News  |  8/19/2010  | 
The company cited ease of configuration and speed-to-market potential as reasons behind adopting HealthEdge's HealthRules platform.
ING Insurance U.S. Names New CIO
News  |  8/19/2010  | 
ING Insurance U.S. Names Gary Baxter – previously from head of IT, ING U.S. Retirement Services, ING Individual Retirement, and company’s closed block of business –new CIO; he will oversee technology investments and IT operations across all U.S. business lines.
Carriers Lag in Automation of Reinsurance Processing
News  |  8/16/2010  | 
Carriers lag in automation of reinsurance processing; research from Inpoint Services reveals only 32 percent of respondents use “comprehensive technology systems” to support reinsurance processing.
Foresters Picks MajescoMastek to Revamp Infrastructure
News  |  8/4/2010  | 
The vendor will take the lead in a wide-ranging IT restructuring, starting with policy acquisition and inforce maintenance.
Swiss Re Inks 10-Year BPO Contract Extension With CSC
News  |  8/3/2010  | 
New features of CSC’s CyberLife, Customer Service Accelerator and Claims Management Accelerator software will be incorporated into Admin Re under the terms of the agreement.

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