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WellPoint Launches Mobile Provider Directory
WellPoint has launched a mobile version of its online provider directory -- an early indicator of where the health insurance industry may focus customer experience initiatives going forward.
SoundBite Unveils Intelligent Communications Platform
SoundBite Communications has launched the Intelligent Communications Platform.
New York Life Adds Interactive Features to Its Consumer-Facing Web Site
Building on its industry-recognized consumer Web capabilities, New York Life has added interactive and assistive functionality to its consumer-facing Web site.
Consolidation Within Insurance Technology Vendor Ranks Isn’t New -- But Still Creates Customer Anxiety
The talk at the recent ACORD LOMA Insurance Systems Forum in Las Vegas was less about standards and more about the implications for the insurance technology industry of two high-profile merger announcements: Oracle's intention to buy AdminServer, and HP's plan to acquire EDS.
Skywire Unveils Ingage
Skywire Software has introduced Ingage, a Web-based data capture application.
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