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In a study of the current state of insurance agent adoption of technology, IVANS finds that 84.3 percent of agents prefer to work with carriers they consider "aggressive" in their use of new technology.
MasterCard Intends To Take TowerGroup Global
With a goal of expanding its payments expertise into broader financial services technology consulting and advisory services, MasterCard Advisors will acquire research and consulting firm TowerGroup from Reuters.
Clauson Heads Group IT At Mutual of Omaha
Following a three-year leadership role in information security at Mutual of Omaha, Steve Clauson has taken on the responsibility of leading all information services activities in support of the carrier's group benefit services operations and I/S customer service.
Technology and the Urge To Merge
Whether buying a smaller company at bargain prices or participating in a massive "merger of equals" deal, insurers must carefully evaluate IT compatibilities and costs.
Reporting for Duty
With a focus on cultivating its employees, Minnesota Life has remained innovative while supporting growth.
Growth With Efficiency
Louisville, Ky.-based Humana, Inc., one of the nation's largest publicly traded health benefits companies, has a history of using technology innovatively while keeping a tight rein on escalating medical costs.
Security Times Two At Kanawha Insurance
Carrier implements DataMirror's Transformation Server to facilitate secure, real-time data access.
Getting It Together Post-Consolidation
After a series of mergers, UnumProvident relied on Staffware's Processing Suite to integrate claims and manage workflow.
Portal Supports Agent Sales and Marketing
Conseco implements ATG's portal technology to improve the functionality and scalability of Internet-based agent tools.
FS Industry Undervalued?
Report says tech can help the financial institutions convince investors.
AXA Agent Front-End Launch
Webstation application gives financial advisors fingertip access to comprehensive sales-related information and functionality.
AIGT Tackles Mass Auto
Taking on the unique difficulties of processing Massachusetts personal automobile insurance, AIG Technologies (AIGT) has developed MassXpress.
IIABA Seeks Spam Exemption
Non-profits shouldn't have to abide by Can Spam, says IIABA
Health Insurer Signs CSC
Seeking to simplify systems and improve speed-to-market, Livonia, Mich.-based health insurer American Community Mutual Insurance Co. has signed a seven-year, $12 million contract for software and services with CSC.
Tech Could Assist State-Based Reform
Not all are convinced that a federal charter is the best solution for industry regulatory reform.
Growing Pains
Now that there are some faint but recognizable signs of economic recovery, it's appropriate for organizations to renew their focuses on growth.
BCBSA Signs E-Business Agreement with Connecture
Seeking to enhance the e-business capabilities of its 41 independent health insurance plans, Blue Cross Blue Shield Association has signed an agreement with Connecture for use of the vendor's distribution automation solution.
Claims reporting has become a standard of online service delivery, but less than 5 percent of carriers' auto claims are submitted or initiated online.
A New Breed of IT Exec
Partnership between CIO and IT CFO brings impressive strategic alignment at Guardian Life
CIOs’ Jobs Get More Complicated
Regulatory compliance, vendor/resource management and changing customer expectations are among the challenges keeping Executive Summit participants on their toes
Associations’ Priorities Run the Gamut
Insurance industry associations will seek to influence public policy and enforce technological efficiency in 2004
No Rest for the Compliance Weary in 2004
Many insurance carriers are playing post-deadline compliance catch-up in 2004
Compliance, Web Services And XML Star in 2004
Insurers will begin to roll out effective Web services initiatives, while striving to comply with a myriad of regulations, industry experts predict
2004 Top Insurance Business/Technology Issues
Every year there are some trends, economic shifts and technologies that seem to stand out from the rest. For many years, e-commerce and CRM were the top-of-mind concerns for many insurance companies. Recently, Web services, compliance and XML have taken center stage. In 2004, some trends will displace others in importance. This special report from Insurance & Technology takes a look at some of the top business issues that insurance carriers will face this year and how technology can help make th
Careful and Strategic Spending Will Dominate
Members of Insurance & Technology's Reader Advisory Board discuss trends, plans and expectations for 2004
Plug-and-Play Network Storage Saves Reinsurer
LifeCare Assurance implements an IP SAN to manage and consolidate network storage
BOLD18
Primerica Life Insurance develops a PDA-based application for capturing and submitting life insurance policy applications electronically
Taking a New Look at HSAs
Self-service tools support newly authorized health savings accounts
Employee Benefits Deal
To better serve the employee benefits marketplace, Applied Systems (University Park, Ill.) is teaming with San Francisco-based BenefitPoint
The Hazards of Wireless LANs
While insurers cautiously assess potential benefits, deployment of rogue devices can open critical vulnerabilities.
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