Profile of Anthony O'Donnell
Blog Posts: 2240
Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information technology in the property/casualty, life and health insurance industries, following the trends and issues faced by senior technology executives. In addition to reporting and editorial duties for I&T, O'Donnell also serves as a moderator and speaker at industry events and broadcasts. He began his editorial career in the healthcare industry where he reported and edited for medical publications with a variety of audiences, from the general public to physicians and researchers. He has also worked in the healthcare field as a media relations professional and Spanish/English interpreter/translator, and has taught English composition and conversation classes to native speakers of Spanish, both in the United States and in Latin America. O'Donnell lives in the Portland, Oregon area with his wife and two sons.
Articles by Anthony O'Donnell
posted in February 2012
Congressman takes on the NAIC for allegedly having it both ways as the organization attempts to insert itself in the Federal Insurance Office's oversight of the industry while enjoying the privileges of a private corporation.
Insurers are shifting their competitive focus from price to service. Aite Group's Stephen Applebaum recommends nine best practices for customer claim satisfaction.
Enhancements have been designed to meet the exigencies resulting from new regulatory requirements, such as ICD-10, and changes in Medicare and Medicaid, as well as a growing retail market, according to the vendor.
The resulting entity, Interboro Management Inc., will manage the operations of Interboro Insurance Company, AutoOne and AutoOne Select.
The former ACE Group and Combined Insurance technology officer will manage AXIS Capital's global IT organization.
Radin relates how technology will play a huge role in driving growth within a more multi-channel future for the life & annuities business, driven by changing demographics and customer behavior.
Insurance companies are getting better at protecting their IT investments through flexible application of project management best practices and by aligning incentives to results.
The six-year agreement includes licensing of the vendor's Customer Service Accelerator and the migration from a mainframe environment to a new z Linux platform.
In her new role, and as a member of AXA Equitable's executive committee, the former E*Trade chief innovation officer will drive the company's strategic focus on customer experience and brand awareness.
Cloud-based technology solutions are proving to be a valuable new resource for insurance IT organizations seeking to do more with less. But getting the most from the cloud requires carriers to rethink vendor relationships.
EMEA-based core systems vendors have already wrested market share from their NA-based competitors, and the relative prospertity of the NA market may bring more vendors across the pond, according to a new report from Celent.
Republic Indemnity CIO Rao Tadepalli offers ten axioms of good project management that support an adaptive approach and an openness to good ideas.
Insurance carriers can better leverage agent relationships as a platform for growth by developing a more granular understanding of producers and segmenting them according to the technology capabilities they demand.
Enhancing distribution will be insurers' No. 1 investment area for mobile apps in 2012, with Tier One carriers behind most of the development, according to SMA research.
During the last decade, insurers have made significant progress in their ability to manage projects effectively. David J. Nuernberg, a senior executive in Accenture's insurance practice, discusses reasons for failure, best practices and lessons learned that insurers can adopt to maximize the effectiveness of their project management and governance and protect their technology investments.
Does the delay of the Federal Insurance Office's industry modernization report signify ominous reform measures or the insignificance of the insurance industry to the post-financial crisis reform effort?
The delay of the insurance modernization report mandated by the Dodd-Frank Act adds to a long list of missed deadlines.