Chubb’s Online Business Loss Runs Streamline Process for Agents and Brokers

As part of its ease-of-doing business strategy, the Chubb Group of Insurance Companies (Warren, N.J.) is providing agents and brokers online access to commercial account-related loss information via its @chubb portal.

"Online business loss runs create an efficient way for Chubb to provide critical information to agents and brokers in a consistent and compliant manner," said Suzanne Witt, vice president Commercial Strategic Marketing, Chubb. "Providing agents and brokers with electronic access to loss run information for commercial and specialty lines of business on an account basis, not just a policy basis, offers them a more holistic view of their clients' business."

Authorized agents and brokers can access three- or five-year business loss run reports for all property, casualty and specialty lines, except risk management and surety business, through @chubb, the carrier's online portal for agents and brokers. Reports may be printed and/or saved to a specific file within an agency management system.

"By responding to our agents and brokers number one service request, we have eliminated their need to request loss information from Chubb's staff," said Witt. "This online tool is an integral component of our expanding e-commerce capabilities, which seek to streamline the business process for our customers, agents and brokers."

Peggy Bresnick Kendler has been a writer for 30 years. She has worked as an editor, publicist and school district technology coordinator. During the past decade, Bresnick Kendler has worked for UBM TechWeb on special financialservices technology-centered ... View Full Bio