What Will Insurers Face on the Regulatory Front in 2015?
1/6/2015Among the regulatory challenges facing insurers in 2015 are TRIA uncertainty and new requirements around capital standards and ORSA. Data mastery is key to compliance.
Profile of Peggy Bresnick Kendler
Contributing Writer Blog Posts: 311Peggy Bresnick Kendler has been a writer for 30 years. She has worked as an editor, publicist and school district technology coordinator. During the past decade, Bresnick Kendler has worked for UBM TechWeb on special financialservices technology-centered projects. In addition, she has been a regular contributor to Bank Systems & Technology since 2003 and to Insurance & Technology since 1996.
Articles by Peggy Bresnick Kendler
Among the regulatory challenges facing insurers in 2015 are TRIA uncertainty and new requirements around capital standards and ORSA. Data mastery is key to compliance.
Elite 8 2013: Where Are They Now?
11/7/2014Data management and customer experience initiatives are high on last years' Elite 8 executives' priority lists.
5 Reasons Insurance Organizations Are Attractive for IT Professionals
9/9/2014About 650 insurance IT professionals who participated in the 2014 InformationWeek Analytics Salary Survey rank insurance as a promising IT career option.
Insurers In Tough Battle For SMAC Talent
5/21/2014More than one-third of insurance IT pros are looking for new jobs, according to the 2014 InformationWeek Analytics IT Salary Survey.
3 Areas of Focus for Growth-Minded Insurers
11/7/2013Builders Mutual's CIO Graeme Boddy, a 2012 Elite 8 honoree, reveals steps his IT organization is taking to help his company grow from a small carrier to a bigger regional player.
2012 Elite 8: Where Are They Now?
10/29/2013A continuing focus on core systems modernization and process automation, along with enabling the ongoing shift toward digital interactions, is among the priorities of the 2012 Elite 8 honorees.
5 Keys To Countering Claims Fraud
8/16/2013Proactive use of analytics, more sophisticated Special Investigation Units and cross-industry cooperation are among the essential strategies to help insurers stay ahead of the fraudsters.
4 Call Center Imperatives for Insurers
7/19/2013Customer expectations for a consistent, interactive and real-time experience across all channels, including the call center, are rising. What must insurers do to meet these expectations?
Insurance IT Pros Satisfied Despite Flat Salaries
5/1/2013Insurance IT pros aren't seeing huge salary increases, but job satisfaction is high and opportunities abound for those with a passion for the business, our research shows.
3 Trends in Insurance Technology Training
3/15/2013As with any other IT investment, insurance technology executives need to maximize the value – in terms of time and resources, as well as expenditures for every employee training investment. However, it’s often difficult to know where training will yield the biggest bang for the buck, as well as to determine the most effective ways to deliver training. Here are some strategies CIOs should keep in mind.
The New Business Process: 4 Tech Enablers
3/1/2013Writing new business accurately and efficiently is critical to an insurer’s ability to grow and gain market share. How can tech enable carriers in a world of increased expectations?
Where Are They Now? 2011's Elite 8 Continue To Hone Digital Capabilities
10/22/2012As mobile and digital technologies continue to reshape the insurance industry, Insurance & Technology caught up with some of the 2011 Elite 8 to see how the changing expectations of consumers, employees and partners are transforming their focus.
The Key Technologies That Transformed Insurers’ Catastrophe Response Post-Hurricane Andrew
8/24/2012Geocoding, modeling, digitization, modern claims systems and dashboards are among the technologies that are helping insurers do a much better job of catastrophe forecasting, planning and response, 20 years after Hurricane Andrew caused more than $26 billion in damage.
Outsourcing Helps Starr Companies to Expand Into New Markets While Boosting Product Lines
7/30/2012Starr Companies uses workers’ comp BPO solution to increase speed to market and cut costs.
10 Steps to Outsourcing Success for Insurers
7/30/2012Outsourcing has become increasingly complex, with more options, more potential benefits and also new kinds of risks. What do insurers need to do to make sure their outsourcing arrangements are successful?
21st Century Outsourcing: New Drivers, New Options, New Challenges
7/23/2012Outsourcing offers more than cost-savings benefits to insurance companies. Increasingly it’s a strategy for increasing flexibility and agility and fostering growth by facilitating entrance into new markets and development of new products.
Insurers See Clouds on the Horizon
7/23/2012Cloud computing, SaaS and hosted solutions are expanding insurers’ outsourcing options and promise to help companies be more agile, competitive and cost-effective.
Employment Outlook Continues to Improve for Insurance Technology Sector
6/18/2012Hiring in the insurance technology sector is showing signs of life, and compensation for insurance IT staff is trending upward. But pay for IT managers is sliding.
What Insurers Need to Know Before Adopting Agile Development
6/13/2012Adopting the Agile methodology for software development can be a challenge for insurance IT organizations, but the benefits of Agile Development outweigh the risks.
How Insurers Are Modernizing the Actuarial Environment
4/10/2012Market fluctuations, changes in consumer expectations and product designs, and new risk modeling techniques are increasing the pressure on carriers to modernize their approach to the actuarial sciences. What are the requirements of a modern actuarial environment, and what technologies can help insurers meet current and future modeling needs?
How to Improve the Customer Experience With Customized Document Creation and Delivery
2/15/2012Customer experience has emerged as a powerful competitive differentiator for insurance companies, which have made improving the customer experience a top priority. Optimizing and customizing document creation and delivery has become an important part of this effort.
Catastrophe Claims: Hard Lessons From Brutal 2011
12/2/2011Insurers learned some hard lessons from a brutal catastrophe season that are shaping current best practices in claims response.
Elite 8 2010 Honorees: Where Are They Now?
10/17/2011Insurance & Technology caught up with many of the 2010 Elite 8 honorees to see how current challenges have reshaped their focus and responsibilities in the year since their recognition.
Elite 8 2009: Where Are They Now?
11/1/2010While last year's Elite 8 honorees continue to drive efficiencies, they increasingly are overseeing initiatives to support business growth.
On Customer Loyalty: Q&A with Bruce Temkin
9/2/2010Customer experience expert Bruce Temkin offers tips on how insurers can keep their customers coming back.
Virtual Roundtable: How to Navigate Claims Transformation
8/11/2010Industry experts discuss best practices for ensuring a successful claims system modernization project.
Republic Idemnity CIO Discusses Claims Modernization
8/11/2010Following a successful claims system replacement, Republic Indemnity's Rao Tadepalli offers tips to insurers looking to modernize their claims platforms.
Virtual Roundtable: A Future in the Cloud
7/14/2010Carrier executives and other experts discuss the benefits and drawbacks of cloud computing, while also sharing best practices to consider when entering the space.
Virtual Roundtable: Policy Administration Best Practices
4/19/2010Industry experts discuss the key steps insurers can take to minimize the risk inherent in a core system change and to ensure success in a policy admin replacement or upgrade initiative.
Virtual Roundtable: The Imperatives of Infrastructure
4/16/2010Successfully responding to rapidly changing market conditions requires a flexible technology architecture.
Virtual Roundtable: Regulatory Compliance
6/4/2009What are the key technologies to meeting the types of transparency and reporting requirements that are likely to be necessary in the emerging regulatory environment?
Virtual Roundtable: Enterprise Content Management
4/6/2009Insurers increasingly have to face the challenge of meeting security requirements while at the same time keeping pace with new methods of sharing and creating content.
Virtual Roundtable: Green IT
2/6/2009Especially in turbulent economic times, "green" initiatives can be a boon to the business.
Premera Blue Cross Launches Real-Time Cost-Estimator and Claims Adjudication Tool
1/30/2009Assurant Specialty Property Issues Chase Visa-branded Debit Cards for Claims Settlements
1/29/2009Pannonia Insurance Goes Live wuth TCS BaNCS Insurance
1/29/2009Fidelity National Information Services, CUNA Mutual Team for Solution for Credit Unions
1/28/2009Silanis Launches ApproveIT Web Server 3.0
1/28/2009Columbian Financial Group Goes Live With FIS Software Platform
1/27/2009Britt Glisson Named Chief Administrative Officer of Markel Corporation
1/27/2009Mark Mullin Named President of AEGON Americas
1/27/2009Colin Simpson Named SVP and COO of Kingsway Financial Services
1/26/2009Decision Research Releases DecisionMaker Billing Version 9
1/26/2009Security Health Plan of Wisconsin Chooses ikaSystems Solution
1/26/2009Jackson National Implements CSC’s Claims Management Accelerator
1/23/2009Community Financial Services Bank Selects Insuritas Agency Solution
1/23/2009Chumbley, Laker Named ACORD Vice Presidents
1/22/2009SunGard Equips its Hosted iWorks Prophet Actuarial Solution with Grid Computing Capacity
1/22/2009GD Itronix Releases GD6000 Vehicle-Rugged Notebook Computer
1/22/2009Strategic Insurance Software Releases Partner XE version 1.3
1/22/2009ImageRight Signs Eight New Insurance Industry Customers in Q4 2008
1/21/2009Medavie Blue Cross Selects Thunderhead NOW
1/21/2009Anthem Blue Cross Expands Zagat Health Survey Tool
1/21/2009MML Investors Services Chooses Blue Frog’s Affirm for Annuities Solution
1/19/2009Liberty Mutual Web Site Provides Info on Two New Family Medical Leave Regs
1/19/2009BlueCross BlueShield of South Carolina Will Open Health Insurance Retail Store
1/16/2009Priority Health Rolls Out Web Tool for Physician Search
1/16/2009Ravello Solutions Acquires KLJ Computer Solutions Claims Management Technology
1/15/2009Camilion Solutions Rolls Out Authority Suite V4.0
1/15/2009OneBeacon Selects Metron-Athene’s Performance Management Network Solution
1/15/2009ISO Acquires D2Hawkeye, Inc.
1/15/2009DTRIC Insurance Consolidates with DRC’s DecisionMaker Rating Enterprise
1/15/2009Farmers, InsWeb Form Partnership for Farmers Fast Quote and AgentInsider Integration
1/14/2009ImageRight Enters Into Strategic Partnerships with OneShield, INSTEC
1/14/2009Alegent Health, CoSentry Form Strategic Partnership to Build Data Center
1/14/2009Both companies will use the new Papillion, Nebraska facility.
SOA Software Releases Portfolio Manager, SOA Planning Governance Solution
1/13/2009Asparity Offers Health Plans Access to Consumer Behavior Data
1/13/2009ASC Launches New Version of EVOip for Cisco
1/13/2009AMS Releases Sagitta Version 7.5
1/13/2009Sunshine State Insurance Licenses 360Value Replacement Cost Estimator
1/9/2009Beazley Group Chooses DRC Rating Enterprise Solution
1/9/2009Fiserv Insurance Solutions to Become StoneRiver
1/8/2009RLI Chooses Voltage Solution for Security
1/7/2009Security Benefit Partners With CoSentry Business Resiliency Networks
1/7/2009SummaCare Chooses Burgess Software for Medicare Pricing
1/7/2009ISO Integrates XactAnalysis and ISO ClaimSearch
1/7/2009Lou Geremia Named CEO of InsureMe
1/6/2009BCBS of Florida Acquires Florida Health Care Plans
1/6/2009Mike Campbell Named SVP and CFO of GEICO
1/6/2009Russell Johnston Becomes President and CEO of AIG Environmental
1/6/2009The Hanover Insurance Group Sells First Allmerica Financial Life Insurance Company
1/5/2009Nationwide Mutual Completes Transaction to Purchase Nationwide Financial Services Shares
1/5/2009Flagstone Reinsurance Holdings Implements Quantrix 64
12/21/2008Rob Howard Named Vice President, Claims Compliance at Farmers Insurance
12/18/2008Panviva Upgrades its SupportPoint Business Process Guidance System
12/18/2008Unitrin Direct Expands Production Use of DRC’s DecisionMaker Policy Administration Suite
12/18/2008Summit Rolls Out New Online Risk Eligibility Tool
12/18/2008Island Insurance Chooses MajescoMastek’s STG Billing System
12/17/2008Simplyheath Group Signs 3-Year Partnership Deal with Mastek
12/16/2008VERTEX, Inc., Insurance Technologies, Form Strategic Alliance
12/16/2008Blue Cross and Blue Shield of Montana Chooses Pegasystems’ SmartBPM Solution
12/15/2008BNP Paribas Assurance Chooses Informatica Data Integration Platform
12/15/2008Highmark Blue Cross Blue Shield Adds Online Physician Quality Information to Web Site
12/15/2008Kevin Byrne Promoted to Executive Vice President of AXA Equitable
12/14/2008Jay Levine Named Chief Information Officer of Blue Cross Blue Shield of Minnesota
12/12/2008WellPoint Appoints Andrew Lang Senior Vice President of Application Development
12/12/2008Friends Provident Signs 10-year, £200 Million Contract with IBM
12/10/2008Grinnell InfoSystems Implements DecisionMaker at Jamestown Mutual
12/10/2008BusinessObjects Rolls out Latest Version of BI OnDemand software.
12/10/2008Kevin Kelley Named CEO of Ironshore Insurance
12/9/2008
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