Ravello Solutions Releases End-to-End Billing Solution

Ravello Billing extends the firm's Ravello Policy and Claims offering. The two solutions can be implemented on a standalone basis, but the entire billing process is seamlessly integrated into the Ravello Policy and Claims modules. Ravello Billing can support multiple billing options over all states and lines effortlessly right out of the box, the firm says.

"Insurers are increasingly understanding that billing is a customer service issue," comments Matthew Josefowicz, director of the insurance practice at Novarica, a research and advisory firm. "It's the only interaction that most insurers have with their most valuable customers, and it's critical to get it right. More than half of the P/C CIOs in our recent survey cited billing as an area for improvement."

Peggy Bresnick Kendler has been a writer for 30 years. She has worked as an editor, publicist and school district technology coordinator. During the past decade, Bresnick Kendler has worked for UBM TechWeb on special financialservices technology-centered ... View Full Bio