Regence Group (Portland, Ore.) has extended its hosting contract with Newport Beach, Calif.-based TriZetto through 2016, according to a vendor news release. Under the contract, TriZetto will continue to provide application management and hosting for core systems, including TriZetto's Facets enterprise administration platform, Clinical CareAdvance health management system, NetworXSuite provider pricing and modeling applications, and Constituent Web Solutions.
"This extended agreement is part of a strategic partnership that will help Regence meet our goal of improving service to members, employers and providers," comments Cheron Vail, CIO, Regence. "Moreover, TriZetto is providing substantive assistance in our implementation of 5010 and ICD-10. Their day-to-day hosting services free us to deploy our own IT resources to accommodate new products and provide the flexibility we need to help meet state and federal requirements, including those that may result from healthcare reform."
In addition to application management and hoisting services, TriZetto provides trouble-shooting support and a suite of services that include several TriZetto-hosted systems that automate and streamline Regence's enrollment, premium billing, claims adjudication, customer service, health management, claims pricing and provider contract modeling, according to the news release.
"Our agreement with Regence is yet another example of a customer seeing significant benefits from our hosting services and then extending the contract," asserts Mike Jenner, executive vice president, TriZetto Services. "These customers range from large national payers and Blues plans to local and regional payers. While there are business requirements unique to each, our payer customers all benefit from attentive, flexible and cost-effective hosting from TriZetto that allows them to focus on their core competencies of health insurance services, member health management and strong service to their many constituents."
Anthony O'Donnell has covered technology in the insurance industry since 2000, when he joined the editorial staff of Insurance & Technology. As an editor and reporter for I&T and the InformationWeek Financial Services of TechWeb he has written on all areas of information ... View Full Bio