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In an effort to accommodate the growing needs of its claims department, Main Street America Group has selected Guidewire ClaimCenter as its new claims processing system.
Standards Boost Customer Service Performance
Agents and brokers know that effective technology deployment is a key factor in increased customer satisfaction and prefer insurance carriers who can deliver "ease of doing business" to them and their customers. Adoption of electronic standards throughout the industry is making an increasing contribution in insurers' ability to do so.
InformationWeek 500 Coverage: Real-Time Service Key to Success
Insurers use automation and wireless technology to extend their services to customers and deliver them faster.
Back To Business
Location Intelligence; A Safer Safe; Automatic Improvement; Rockford Bets on Horizon; Turning Lead(s) To Gold; Get the Picture
Contract News
Celtic Contracts ACS; BCBSOK Benefits From Benefitfocus; Amica Taps Guidewire; Penn Picks Fiserv; YWCHSB Selects InsureWorx
Beacon Selects PCMS Atlas System
Beacon Insurance Group (about $50 million in annual premium) selected Property & Casualty Management Systems' (PCMS; Dallas) Atlas policy, claim and billing administration system to support the Wichita Falls, Texas-based insurer's transformation from a one-segment, one-state company to a more diverse, regionally oriented carrier.
Mitchell International Acquires ClaimIQ
ClaimIQ adds automated best practices, predictive analysis and real-time recommendations to Mitchell claims platform.
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