Content posted in February 2006
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Territorial Management With SAP’s Strategic Distribution Management
Improving the day-to-day management of agency and broker distribution in both direct and independent channels continues to be a challenge for insurance carriers. However, meeting those challenges with aggressive territory management can provide huge benefits for carriers, both in establishing new relationships and maintaining existing relationships with individual agents and agencies.
Reaching Baby Boomers
LOTS Solutions maximizes the baby boomer retirement opportunity through custom product offerings and diverse channel delivery.
Beyond Ease of Use: Improving Producer Productivity With Value-Added Sales Services
To create long-term competitive advantage, insurance companies must provide value-added sales services along with ease of use agent connectivity functionality improvements.
Chubb’s Drewry Relishes Transitional Role
Among the priorities of former Aon CIO June Drewry in her new role as CIO of Chubb will be to pave the way for her successor.
LOMA Panel Advocates Federated ID Management
Experts explain how federated identity management has the potential to provide needed security improvements for the insurance industry.
JPF Leverages Fiserv IS Illustration Solution
Insurer seeks to achieve straight-through processing and improve accuracy.
Aligning on Payments
A new payment card from WellChoice and American Express adds dimension to consumer-directed health plans.
Guardian Life’s Sguerra Promoted to CTO
Former Guardian Life chief architect given task of developing enterprise architecture vision comprising application development and infrastructure.
Identifying the Insurance Industry’s Tech-Savvy CEOs
The highest degree of business alignment and the most strategic use of technology depends on informed support on the part of an insurance company's leadership.
Independence Blue Cross Launches E-Prescribing
In an effort to reduce prescription errors, Independence Blue Cross is sponsoring an electronic prescription pilot based on hand-held technology for physicians.
Aviva Life Renews CSC Outsourcing Contract
Aviva Life Ins. has renewed an outsourcing contract with CSC for the administration of life and annuity products.
A Web of Support
Agents still come first in today's multichannel world of distribution. Where do carriers need to invest to meet agent demands for speedy turnaround and ease of doing business?
Convenience is Key
For insurance companies, finding an effective solution to enhance relationships with multiple distribution partners across all lines of business can be a complex challenge.
Value-Added Sales Services Improve Producer Productivity
In today's market, insurers must leverage technology and increase services to stay ahead of the game.
Sold, Not Bought
Insurance agents are a unique breed, one that is evolving but hardly approaching extinction.
BCBSNC Expands Rollout of eInfoNOW
Chapel Hill-based Blue Cross and Blue Shield of North Carolina is expanding the rollout of eInfoNOW, a real-time, Web-based tool that helps self-insured employer groups choose the right health insurance plans for their businesses.
Claims to Tame
Improving claims management means tapping technologies such as GIS, GPS and business intelligence to leverage relevant customer and incident information.
Beating the Clock
In an exclusive interview with I&T, MetLife executives relate how decisiveness and speed characterized the technology integration resulting from the insurance industry's largest merger of 2005.
Outsourcing's Not Growing Older, It's Getting Better
Despite the persistence of naysaying criticisms, outsourcing not only is working for insurers, it is metamorphosing into an increasingly diverse set of options that can provide critical components in carriers' technology transformation efforts as well as improved efficiencies.
Building a Better PC
AEGON Canada taps Altiris to streamline software deployment and help create a consistent PC environment across the enterprise.
Help on the Way
Philadelphia Insurance implements UniPress Software's FootPrints to automate IT help desk support.
Relationship Building
Genworth Financial recognizes contributions of service partners.
A Fresh Face
Nationwide launches master Web site to reintroduce brand and maximize cross-selling.
Driving Web Strategies
Online auto insurance sales may be a discount game, but the Internet also is a valuable sales tool for high-touch, agent-oriented carriers -- and an indispensable service channel for all auto insurers.
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