Keep It Simple, IT Spender
For insurance companies, business mix drives IT spending, but process and architecture simplicity are among the factors that keep costs in check.
Framework for Security
Insurers need effective security infrastructures to withstand online threats from hackers and cyber criminals, as well as lapses by unaware internal users.
The Power of One
Creating a single, unified technology infrastructure built with an eye to future channels can make taking advantage of market opportunities easier and much less costly.
Driving Innovation at Allstate
During her almost 30 years with Allstate - the past two as CTO - Cathy Brune has seen the company move from "silos and chimneys" to a common services architecture in which application components are reused.
Bristol West Moves to PPM
Automation Centre's TrackerOffice Project Portfolio Management tool helps carrier prioritize IT projects for highest value return.
Finessing High-Volume Contact
Opus Group helps Foremost Insurance optimize its call/contact center capability through the vendor's process- and technology-focused optimization program.
Alliances & Partnerships
SunGard/EVault Deal; Water Damage Cleanup; PWC, PlanView Team; Daou, Fuego Partner; Q.Know, NSI Join Forces
AdminServer Adds Trade Auditor Feature to Admin System
Carriers Give OK to SOA
A services-oriented architecture carries a hefty initial price tag, but can reduce the time and cost of application development and open doors to business partners.
Web of Confusion
Although the insurance industry has come a long way in a relatively short period of time in terms of its utilization of the Internet, many questions about the technology's long-term impact remain.
Insurers Deal With Hurricane One-Two Punch
Claims adjusters are still sifting through the debris left by Hurricane Charley while a fresh line-up of likely claimants is examining the damage from Hurricane Frances. The back-to-back, yet dissimilar storms have posed unique challenges to insurers.