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News & Commentary
Content posted in September 2007
Main Street Selects Wausau
News  |  9/27/2007  | 
The Main Street America Group has selected Wausau's ImageRPS remittance solution.
Why Google Earth Images Could Eventually Affect Insurance Policy Rates
News  |  9/26/2007  | 
One day, someone taking an insurance application will view a satellite image on screen after inputting the address. Using that image, basic information could be associated with policy information.
From CSC Future Focus 2007: Chubb's June Drewry Discusses How to Cultivate Future CIOs
News  |  9/25/2007  | 
If I've learned anything from the many conversations I've had and heard here in Orlando at CSC Future Focus 2007, it's that insurers are aware of the potential dangers that baby boomer retirement could bring to their enterprises.
Vanguard Test Drives $10 million Web 2.0 Project On Its Employees
News  |  9/25/2007  | 
There's an interesting InformationWeek article about Vanguard Group, one of this country's biggest mutual fund companies, and a $10 million project to turn its employee intranet into a personalized, customized destination for information. The new employee intranet portal will be called, creatively, eVanguard. (MyVanguard must have already been taken.)
From Google's Industry Press Day: Leveraging the Web
News  |  9/21/2007  | 
I spent yesterday morning at Google's Industry Press Day, held at the company's new(ish) NYC building where, aside from checking out the office space, I attended presentations by Tim Armstrong, Google's president of advertising & commerce in North America and Jon Kaplan, the company's industry director for financial services.
Kellington Joins ACORD As SVP
News  |  9/19/2007  | 
Former Ohio Casualty CIO and IBM consultant John Kellington has been named senior vice president in charge of standards at ACORD.
News  |  9/17/2007  | 
General Casualty Insurance Companies will continue using Mitchell International's estimating and specialty database solutions under a multi-year contract.
GPS Tracking In Cabs A Valuable Opportunity For Insurance Companies
News  |  9/17/2007  | 
Recently, taxi drivers in New York and Philadelphia held a (link5) one-day strike to protest the installation of GPS systems in their taxis. They claim that the cost of the systems is excessive, but it has more to do with tracking the location of taxis. Soon, passengers will be able to view their progress on a screen. This is part of a larger trend to include GPS systems in all vehicles. For insurance
FAMI and Max Specialty Sign with STG
News  |  9/17/2007  | 
Farmers Alliance Mutual Insurance Company (FAMI) and Max Specialty Insurance Company have recently purchased STG's Renaissance Billing solution.
9-11 Musings: Business Continuity Readiness Today
News  |  9/15/2007  | 
Where do financial services and, in particular, insurance companies' capabilities stand at this six year remove from the day when devastating attacks closed down lower Manhattan, presenting firms with unprecedented business continuity challenges? I turned to Mike Hager, enterprise security advisor and senior security architect at Unisys, for insight.
Life of the South CIO Bob Fullington Utilizes Tech Infrastructure to Drive Growth
News  |  9/13/2007  | 
As CIO of Life of the South, Bob Fullington has the technology infrastructure to enable rapid product development, and intends to continually leverage that technology to drive growth.
Rural Mutual Insurance Company Selects ScanSafe
News  |  9/13/2007  | 
Rural Mutual Insurance turns to SaaS-friendly ScanSafe for its Web filtering.
Smelling a Rat at Zagat
News  |  9/13/2007  | 
In the age of e-commerce, insurers need to look beyond their own industry for examples of online customer engagement. This goes for examples both to emulate and avoid. My recent online experience with falls, unfortunately, into the latter category.
Insurers Will Feel Pain From the Sub-Prime Mortgage Crisis Fallout
Commentary  |  9/12/2007  | 
Insurers offering D&O, E&O and mortgage insurance coverage are likely to be affected by the financial, legal and regulatory fallout ensuing from the sub-prime mortgage crisis. Will a new crop of risk management and analytics solutions help them cope?
ASC Expands InVision Partnership
News  |  9/11/2007  | 
ASC's quality monitoring solutions will work in tandem with InVision's workforce management software.
Humana Launches Video Game Initiative
News  |  9/11/2007  | 
Last Friday, Louisville, Ky.-based heath insurer Humana (11.3 million members) became one of the first carriers to embrace the potential of video games when it established a multi-pronged initiative to find the best ways to connect with consumers using game technology.
Hartford Names Plotkin CIO
News  |  9/7/2007  | 
The Hartford has named Gary Plotkin CIO for its P&C operations.
Goodstein Runs AXA Incubator
News  |  9/7/2007  | 
As AXA Equitable's new chief innovation officer, Barbara Goodstein will run a newly formed Marketing and Innovation group that will identify growth opportunities and gestate innovative business ideas from conception to delivery.
Main Driver Behind STP Initiatives Today Is Ease Of Doing Business
News  |  9/7/2007  | 
Straight-through processing is more a business issue than a technology issue, and is fundamental to the ability to drive intelligence into the underwriting process and throughout the organization.
FINEOS launches Claims for Dental
News  |  9/7/2007  | 
FINEOS has introduced a claims process management solution for dental insurers and payors.
Harleysville Rolls Out End-to-End Personal Lines System
News  |  9/7/2007  | 
Duck Creek-centered Web-based system provides speed to agents, agility in rollout of new products and services into existing and new geographies.
Unum Group Examines Other Industries For Ideas For Simply Unum Product/Service Platform
News  |  9/6/2007  | 
When designing the Simply Unum platform, Unum Group looked outside the insurance industry for inspiration.
Further Reflections on Outsourcing
News  |  9/6/2007  | 
Subsequent to my recent post and article about alternatives to offshore outsourcing, Ed Williams of EWA reached out with some of his thoughts
Potentially Fraudulent Insurance Claims Must Be Identified Early
News  |  9/6/2007  | 
A claim should be identified as potentially fraudulent within the first one or two weeks after it is filed, says Dennis Parker, insurance marketing manager at SPSS.
Data Mining Improves Fraud Mitigation Efforts
News  |  9/6/2007  | 
Data mining technologies can help insurers access and leverage the institutional knowledge vital to fraud mitigation efforts that is locked inside their current and historical claims data.
Unum Group Launches Simply Unum
News  |  9/5/2007  | 
Unum Group has unveiled Simply Unum, an integrated product and service platform two years in the making.
TowerGroup: Predictive Analytics Could Improve Insurers’ Claims Administration Systems
News  |  9/5/2007  | 
Predictive analytics could improve insurers' claims administration systems, TowerGroup says.
BlueCross BlueShield of South Carolina Trains Entry Level IT Workers Internally
News  |  9/5/2007  | 
An internal training program has helped BlueCross BlueShield of South Carolina create IT professionals that can run its powerful systems.
Whitehill Technologies Now "Skywire Software Canada"
News  |  9/5/2007  | 
"It's not just a good 'spreadsheet' merger," says Patrick Brandt, president and CEO of Skywire Software.
Insurance Carriers Reap Operational and Financial Benefits From Going Green
News  |  9/5/2007  | 
As demands on insurance companies' infrastructures increase, adopting green operating practices can increase efficiency and lower costs.
York Fire & Casualty Insurance Adopts iter8 Solution
News  |  9/5/2007  | 
York Fire & Casualty Insurance maintains a competitive edge by adopting iter8's exception-based underwriting technology.
Mercer Insurance Group Streamlines With EqualLogic
News  |  9/5/2007  | 
Mercer leverages cost-effective Ethernet technology to unify disparate systems and streamline disaster recovery processes.

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