Mobile Strategy: 8 Cool Insurance Apps
3/24/2015Mobile strategy is a top priority for customer-centric insurers. Here are 8 apps that go outside the box to meet user needs.
Profile of Kelly Sheridan
Staff Editor, Dark Reading Member Since: 11/15/2013Blog Posts: 252
Posts: 311
Kelly Sheridan is the Staff Editor at Dark Reading, where she focuses on cybersecurity news and analysis. She is a business technology journalist who previously reported for InformationWeek, where she covered Microsoft, and Insurance & Technology, where she covered financial services. Sheridan earned her BA in English at Villanova University. You can follow her on Twitter @kellymsheridan.
Articles by Kelly Sheridan
Mobile strategy is a top priority for customer-centric insurers. Here are 8 apps that go outside the box to meet user needs.
Cyber-Security In Insurance: 7 Things To Know
2/25/2015Insurers need to boost their security knowledge amidst the growing risk of cyberattacks.
7 Tech Skills for Insurance Pros
2/20/2015Analytics, security and communication are critical skills for insurance tech professionals in 2015.
2015 Outlook: Analytics in Health Insurance
1/6/2015Health insurers will make progress in technology adoption but continue to lag behind P&C carriers.
Insurance & Technology's Top Discussions of 2014
1/5/2015The year's hottest topics revolved around social media, recruiting, telematics and the customer experience.
2014 Roundup: This Year in Mobile Apps
12/29/2014Health insurers were busy with app development this year, but the P&C sector also narrowed its focus on broadening mobile capabilities.
Anthem to Acquire Simply Healthcare Holdings
12/22/2014Upon completion of the deal, Anthem will serve more than 500,000 members in the state of Florida.
ACE Acquires Fireman’s Fund Personal Lines Unit
12/18/2014Allianz has agreed to sell the personal lines business for $365 million.
Protecting Customer Privacy at Amica
12/17/2014The implementation of sound masking technology has enhanced the privacy of meetings and client phone conversations.
Majesco to Merge With Cover-All
12/15/2014The combined company will be called “Majesco” and anticipates annual revenue of more than $100 million.
The Hunt for 'Extreme Digital' Discovers the Unexpected
12/12/2014Insurers building advanced digital strategies may be seeking inspiration in the wrong places.
2015 Trends: The Growth of Information Governance
12/10/2014Insurers will need to buckle down on information management strategies to address the growth of data throughout the next year.
ACORD CEO Announces Retirement
12/4/2014Gregory Maciag will leave his position on January 15, 2016, and serve as an advisor through 2017.
Chief Customer Officer Joins Prudential Team
11/26/2014The new role was created to enhance the customer experience across Prudential’s US businesses.
Mobile Health App Offers Discounts for Workouts
11/26/2014The Pact Health fitness tracker raises or lowers employee deductibles based on their commitment to exercise.
ACE App Mitigates Environmental Risk
11/19/2014Its mobile and Web-based platform connects and supports policyholders facing environmental emergencies.
Envisioning the Next-Gen Insurer: SMA
11/14/2014The industries, trends, and technologies that influence insurers today are poised to change over the next few years.
Defining Big Data in P&C Insurance
11/13/2014Peter Hahn of Zurich North America explored the affects of data growth on commercial P&C insurers at this year’s I&T Executive Summit.
Connect With Customers & Simplify Health
11/11/2014At the 2014 Executive Summit, Humana's Ajoy Kodali shared lessons on tech influence and customer-centricity in health insurance.
Inside American Modern’s Transformation Strategy
11/10/2014Executives share the details behind a system modernization designed to better manage data while meeting changing customer needs.
Main Street America Promotes VP, CIO
11/7/2014Amy Frederick will work to sustain profitable growth and ensure the right tech tools are available to internal users.
Leading Integration, Inspiring Innovation
11/5/2014After his firm was acquired by Nationwide, Arne Herenstein of Harleysville Insurance ensured a seamless assimilation of both systems and staff.
The Power Of Collaboration
11/4/2014Ohio Mutual’s Todd Albert believes in a strong relationship between business and IT to develop software and services that benefit the entire business.
An Agile Path To Success
11/3/2014From the US Navy to Ford, senior VP and CIO Susan Courtney has taken lessons from her unique career path to transform IT, culture, and collaboration at Nebraska Blue.
Changing the Security Mindset
10/29/2014As cyber attacks evolve in number and complexity, financial services organizations must embrace proactive security strategies.
The Social Movement: Experts Share Insight
10/24/2014Social media experts across the economy share their thoughts on the growth of social media.
Mercury to Acquire Workmen’s Auto Insurance
10/23/2014The $8 million transaction is expected to close in early 2015.
HM Insurance Hires SVP, Marketing & Strategy
10/23/2014The appointee will lead initiatives in strategic planning, market research, and business analytics.
The Rocky Road of Modernization
10/20/2014Today’s top challenges in core system replacement, from choosing a system through implementation.
New York Life Boosts Social Savvy
10/17/2014The adoption of new technologies addresses challenges in customer engagement and business growth.
Agency Tech Adoption: What Insurers Should Know
10/16/2014Agencies face greater pressure to adopt new technologies and improve service. How should insurers respond?
Erie Selects Guidewire ClaimCenter
10/15/2014The system was chosen to improve flexibility and claims service.
Securian Builds Team for Digital, Acquisition Strategy
10/14/2014Two new hires will lead the development of projects to boost digital and strategic planning initiatives.
Accenture: Satisfied Customers Not Always Loyal
10/13/2014More than 40% of customers who submit claims are likely to switch insurers within the following year, regardless of satisfaction.
Prosperity Life Completes SBLI USA Acquisition
10/9/2014Post-merger, Prosperity will have an aggregate of $2.7 billion in assets through its operating subsidies.
HCSC Mobile App Aims to De-Stress
10/8/2014"Centered" takes a holistic approach to stress management by combining the benefits of physical exercise and meditation.
Preventing Claims With Infrared Technology
10/3/2014How Fireman's Fund uses infrared cameras to detect damage invisible to the naked eye.
Big Data: Quality Over Quantity
10/2/2014The majority of C-level executives agree that they could better leverage data, but they don’t necessarily need more of it.
Enablers of Digital Strategy: Present & Future
10/1/2014Digital strategy is critical for insurers struggling to remain competitive in a connected world, but how do those tactics morph from idea to reality?
AIG to Cut Costs, Grow Business With Accenture
9/30/2014The life and annuity platform will drive product development and streamline the underwriting process.
Guardian Life Broadens Social Reach
9/26/2014Financial representatives leverage content, compliance, and retention software to build relationships and grow business on social media.
Innovation Group Purchases Driven Solutions
9/25/2014The acquisition will strengthen Innovation Group’s accident management and repair offerings for fleet and auto insurance.
Pan-American Life Names VP of International Business Tech
9/23/2014Frank Recio plans to implement new business processes to drive system efficiency.
Tech Pioneers Gain the First-Mover Advantage
9/19/2014Early adopters of new technologies experience better business outcomes than those who wait.
Progressive Selects BAE Systems to Detect Fraud
9/15/2014The solution will be used to enhance the recognition of claims fraud in auto insurance.
The Challenge of Analytics Integration
9/15/2014How Society Insurance adopted analytics software to improve service for its workers' compensation policyholders.
IT’s Time for Innovation
9/10/2014IT departments must abandon their perceived status as the gatekeepers of innovation and think toward the future.
5 Largest Insurance M&A Deals of 2014
9/9/2014In a year of high M&A activity for the insurance industry, five transactions have exceeded $1 billion.
5 Areas of Digital Strategy: Where Insurers Stand
9/9/2014Research from Novarica reveals where insurers are placing their focus in the five key areas of digital strategy.
System Modernization: Put Customers at the Core
9/9/2014Insurers striving to modernize their core policy administration, billing, and claims systems and processes must put customer experience at the center of these efforts.
Manulife Acquires Canadian Ops of Standard Life
9/5/2014The transaction will help Manulife better serve its Canadian customers.
Aon Risk Sells eSolutions to Symphony Technology
9/3/2014Aon will continue to provide eSolutions products to its client base.
Nationwide Aligns Under One Brand
9/3/2014Its new approach is intended to more effectively leverage a diverse product portfolio, business relationships and financial stability.
PEMCO Boosts Efficiency and Experience with CGI
8/28/2014The rating and product configuration software will support lines of business in multiple states.
IFG Announces New President
8/26/2014Louis Levinson will lead the execution of a company-wide expansion strategy.
Xpertdoc, OneShield Announce Partnership
8/25/2014Their agreement will enable P&C insurers to access technologies that improve product delivery.
Strengthening Enterprise Security with Cyber Assessments
8/13/2014How Miller Insurance Services leverages holistic assessments to determine cyber risk.
WellPoint to Rebrand as Anthem, Inc.
8/13/2014The name change is intended to better reflect strategy and improve alignment between corporate and product brands.
How American National Builds Social Strength
8/12/2014The insurer’s new partnership with Hearsay Social is the most recent stage of its evolving communication strategy.
Talent Acquisition Low on Insurers’ Priorities
8/12/2014An Xchanging poll from this year’s Acord-Loma conference revealed insurers’ plans to spend little on attracting qualified employees.
XL Group Appoints AIG Exec as Chief Underwriting Officer
8/8/2014Michael LaRocca will manage underwriting for the organization’s North America Property division.
The Principal Hires CMO
8/7/2014Elizabeth Brady will assume her new position on September 2.
CNA Names Execs for European, Canadian Businesses
8/7/2014Appointments include a new chief executive for CNA Europe, and president and COO for CNA Canada.
American National Partners with Hearsay
8/6/2014The collaboration will help achieve social media compliance and improve brand strategy in local markets.
CNA Appoints VP of Product Management
8/5/2014The former Liberty Mutual SVP will work to create solutions for CNA’s commercial and specialty lines.
Delta Dental Names Brand Strategy Leader
8/5/2014Andre Richards is responsible for development and management of the Delta Dental brand.
ACE Strengthens European Cyber Business
8/5/2014The appointment of a regional cyber manager reflects ACE’s focus on global cyber risk and meeting customer needs.
Guardian Finalizes Premier Access Acquisition
8/4/2014The purchase diversifies Guardian’s dental network and expands its reach into Medicaid and individual exchange markets.
Beechwood Re Hires Morgan Stanley Exec
8/1/2014The former Morgan Stanley COO is appointed EVP and head of Global Product Development and Distribution.
Aon Names CIO, EVP of Enterprise Innovation
7/31/2014John G. Bruno will lead a company-wide effort to improve client service through infrastructure and innovative tech solutions.
Sapiens Acquires KPI for Decision Management
7/30/2014Its investment will enable the enhancement of Sapiens’ end-to-end decision management solution.
The Hartford Realigns Leadership for Business Advancement
7/30/2014A recently appointed EVP of Operations and Technology is among five executives taking on new roles and responsibilities.
Stonebridge Life Automates Medicare Supplement Sales
7/29/2014The iGO e-App tool from iPipeline will accelerate sales and improve customer service for the life insurer.
UnitedHealthcare Expands Consumer Reach with Free App
7/29/2014More than 900,000 participants have downloaded the Health4Me app to make more informed healthcare decisions.
Phoenix Companies Promotes EVP, Chief Administrative Officer
7/28/2014Jody A. Beresin will oversee the IT, Corporate Communications, Corporate Services and Human Resources departments.
IFG Names Managing Director, Property
7/28/2014The appointee will oversee commercial property initiatives nationwide and manage a team of property underwriters.
Transamerica Broadens Enrollment Options
7/25/2014Cloud-based software is used to help employers offer more product options and lessen their administrative burden.
Insurers Behind on Data Mastery: SMA
7/24/2014Data is evolving as currency in today’s digital world, but most insurers lack the strategy to capitalize on their information.
Agent Relationships Strengthen at EMC
7/22/2014The insurer’s proactive communication strategy improves agent relationships and increases efficiency through information management.
FBL Financial Promotes Life Companies COO
7/22/2014Raymond Wasilewski will oversee the operations of Farm Bureau Life Insurance Company.
How American Family Humanizes Online Communication
7/21/2014The insurer has deepened engagement and gained further insight on customers with software from Workface.
NYL Promotes Two Senior Execs
7/18/2014Matthew Grove and David Cruz will serve as leaders in the Insurance and Agency Group and Retail Annuities division.
4 Ways Insurers Beat Disruption
7/17/2014Research from IBM explores the tactics that keep leading insurers ahead as disruptive forces alter the economy.
Allianz Life Appoints Director of Interactive Strategy
7/16/2014The new leader will manage digital strategy and work to improve the customer experience across channels.
MetLife Names Chief Enterprise Strategy Officer
7/16/2014Rebecca Tadikonda will manage the team responsible for driving top-line and bottom-line performance.
West Bend Chooses Sapiens for Reinsurance
7/15/2014The solution will help West Bend better manage its reinsurance business and meet strict timelines.
American National Selects Wolters Kluwer for GRC
7/14/2014The ARC Logics solution was chosen to better manage governance, risk and compliance across the organization.
FM Global Promotes President, COO
7/11/2014Both appointees have been with the company for over 30 years.
How Prioritization Technology Boosts Conversion Rates
7/10/2014Kanopy Insurance leverages prioritization software to improve task management and expand its client base.
IFG Appoints President of Excess and Umbrella
7/8/2014The new leader will focus on growth strategy, profitability and talent recruitment.
Sun Life Names Product Development Leader
7/7/2014The appointee will oversee enhancements to the Group Life and Disability product suite.
Xchanging Acquires Agencyport Europe
7/7/2014The $110m deal is Xchanging’s second tech acquisition for July 2014 and its fourth since November 2012.
Allianz Life Appoints Compliance Leader
7/1/2014Jeff Pruitt will manage compliance operations for Allianz Life Financial Services and Allianz Investment Management.
GEICO Names VP of Competitive Advantage Leadership Group
7/1/2014The appointee will manage business process reviews and develop operations that improve efficiency.
Population Shifts Challenge Insurers: Conning
6/30/2014Research reveals changes in population growth and diversity that will cause personal lines insurers to rethink their business strategies.
Crum & Forster Names SVP, Chief Claims Officer
6/27/2014The appointment of Anthony R. Slimowicz is effective June 30, 2014.
GEICO Releases Mobile App Makeover
6/26/2014Mobile customers receive a revitalized digital interface, self-service capabilities and upgraded features.
Cybersecurity Lessons from Former FBI Director
6/25/2014Robert Mueller describes how security initiatives within the Bureau are applicable to financial services.
Digital Tools Motivate Prudential Customers to Save
6/23/2014Developers use behavioral research to improve retirement planning among participants across all ages and income levels.
Wolverine Selects Innovation Group for Transformation Initiative
6/19/2014The mutual insurer will implement the Innovation Insurer suite as part of a company-wide business renovation.
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