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News & Commentary
Content posted in November 2013
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Why Insurers Should Consider Cloud Backup to Protect Critical Data
Commentary  |  11/27/2013  | 
Cloud backup services can help ensure regulatory compliance while reducing the risk of data loss.
Three-Quarters of Global Insurers Expect M&A Increase: Survey
News  |  11/27/2013  | 
An industry-wide focus on diversification is expected to boost M&A transactions through 2014, according to Towers Watson.
3 Places to Look for Underwriting Fraud Risk
Commentary  |  11/26/2013  | 
At a time when insurers are looking to cut expenses, things like straight-through processing have resulted in increased application fraud risk.
Hellman & Friedman Acquire Applied Systems
News  |  11/26/2013  | 
The insurance software provider will be purchased in a $1.8 billion transaction
Swiss Re Selects Wolters Kluwer Credit Risk Solution
News  |  11/26/2013  | 
The Summix Credit Risk solution was chosen to support Swiss Re’s new credit risk management operating model.
Insurers Return to Text Messages for Customer Interaction
News  |  11/26/2013  | 
They're not as flashy as apps, but text messages gets the job done quickly and easily for insurance companies.
Leadership or Disruption: Which Comes First?
Commentary  |  11/26/2013  | 
When disruptive technology is the new normal, is insurance industry ready to go there on its own terms?
NTA Life to Implement EXL Policy Administration Platform
News  |  11/25/2013  | 
EXL LifePRO provides end-to-end processing of life and supplemental health policies.
Aetna to Acquire EMEA Insurer
News  |  11/25/2013  | 
The company wants to increase its footprint in private medical insurance abroad.
Cybersecurity Management: What to Know for 2014
News  |  11/25/2013  | 
After an 18% increase in data security losses in 2013, here are three ways insurers can improve their practices.
Riverside Ramps up Accounting at Warp Speed
News  |  11/22/2013  | 
Riverside Health goes SaaS with SunGard iWorks EAS to roll out an enterprise financial accounting system in under 60 days.
Majority of Underwriters Face Efficiency Challenges: Survey
News  |  11/22/2013  | 
Four out of five underwriters spend less than half of their time on underwriting due to processing inefficiencies.
Staying Effective in an Efficient World
Commentary  |  11/22/2013  | 
When an organization's focus shifts too far to efficiency, effectiveness suffers.
Tornado Relief: Insurers Head West
News  |  11/21/2013  | 
Three insurers deployed web-enabled vehicles with additional devices in an effort to relieve tornado victims quickly and efficiently.
Are Americans Ready to Trust Telematics?
Commentary  |  11/21/2013  | 
A survey finds "consumers’ desire to … [use] connected devices and technology to help them make better decisions" — can this apply to insurance?
Inside New York State's Health Site Launch
News  |  11/21/2013  | 
Where has failed, N.Y.'s marketplace has succeeded because of good planning, say a state official and the contractor CSC.
Young Drivers’ Safety Habits Raise Insurers' Concerns
News  |  11/21/2013  | 
UBI insurance programs encourage young adults to be safe on the road, but most still drive with cellphones in hand.
Argo Re Promotes Underwriting Officer to President
News  |  11/20/2013  | 
Matthew Wilken has been with the company since 2008.
Willis Re, KatRisk, SpatialKey to Deliver Improved Flood Analytics
News  |  11/20/2013  | 
The three companies announced a partnership along with plans to create an app that gauges flood risk.
Consumer Tech Gives Small Businesses Big Shoulders
Commentary  |  11/20/2013  | 
When my furnace guy treats me the way a tech-savvy enterprise would, I know the world has changed.
FHM Picks Valen for Workers' Comp Analytics
News  |  11/19/2013  | 
FHM gains access to transactional model deployment for risk selection and pricing accuracy with the platform.
P&C Insurers Expand Social Media Efforts: Study
News  |  11/19/2013  | 
In 2013, P&C firms improved social media strategies with blog posts, videos, conversation starters, and other brand-strengthening efforts.
MetroMile Pay-As-You-Drive Insurance Launched in Washington
News  |  11/19/2013  | 
The company also launched a new iOS app to give drivers data on their gas consumption.
Analytics Poised to Disrupt Entire Insurance Value Chain
Commentary  |  11/18/2013  | 
The big data path leads to improved decision making, more effective marketing strategies and the ability to better understand, predict and influence consumer behavior.
Agencies to Increase Tech Investments: What Carriers Should Know
News  |  11/15/2013  | 
After an increase in profitability, insurance agencies anticipate investments in social media and improved management systems for 2014.
6 of 10 Insurers Report "Significant" Tech Spending Outside IT: SMA
News  |  11/15/2013  | 
The analyst firm also identified five key trends driving technology investment at insurance companies.
5 Ways to Get the Most of Underwriting Investments
Commentary  |  11/15/2013  | 
The overwhelming majority of 550 underwriters polled said that investment in technology was the best way to improve underwriting quality.
Aetna Launches Patient-Centered Medical Home Initiative
News  |  11/15/2013  | 
Decision-support tool Eviti is used in a plan that aims to improve cancer treatment coordination while reducing patient costs.
Solving Problems with Crash Detection Technologies, Part 2
Commentary  |  11/15/2013  | 
The key objective has been to test the calibration, consistency and rejection of false positives, for incidents occurring at low speeds.
American Modern Streamlines Claims Estimating with Symbility
News  |  11/15/2013  | 
American Modern Insurance Group leverages the deployment of Symbility Mobile Claims to develop methodologies for a larger core systems migration initiative.
Argo Group Promotes Three Managers
News  |  11/15/2013  | 
Argo Group appoints three employees to higher management positions.
Why Shrink Wrap is a Metaphor for Insurance Differentiation
Commentary  |  11/14/2013  | 
We must look beyond the obvious to reposition the products and services we’ve traditionally provided, so that a “bundle” has more value than its component parts.
Anthem Blue Cross Promotes COO to President
News  |  11/14/2013  | 
Former COO Mark Morgan has been named president of Anthem Blue Cross
BCBSMA Unveils ACA Information Site
News  |  11/14/2013  | 
The company already has experience handling a healthcare upheaval, it notes in readying the content.
Optimizing the Insurance Tablet Experience
Commentary  |  11/13/2013  | 
Clients now expect advisors to leverage tablet devices in business; and most expect the experience to be delivered as though it has always existed.
Haiyan Update: Is Microinsurance the Key?
News  |  11/13/2013  | 
In the week following Typhoon Haiyan's blitzkrieg attack of the Philippines, a major story is the lack of insurance in affected areas.
Health Republic Insurance Of NY Appoints New COO
News  |  11/13/2013  | 
Health plan executive Nick Liguori is named Chief Operating Officer at Health Republic Insurance of NY
Nautilus Selects Thunderhead for Customer Engagement
News  |  11/13/2013  | 
Nautilus Insurance Group selects a SaaS-based solution from Thunderhead.
BC&BS Rhode Island Expects New Payment Partner to Help with Healthcare Reform
News  |  11/12/2013  | 
Anticipation of increased enrollment led the insurer to look for a new payment partner.
Workers' Compensation Claims Management Heats Up
News  |  11/12/2013  | 
Two insurers implement claims management solutions for worker’s compensation.
What Insurers Can Learn from Blockbuster's Demise
News  |  11/12/2013  | 
The digital world doesn't mean online-only interaction, as a competitor to the shuttered video store illustrates -- and one insurer has noticed.
How SPARTA Automated Underwriting Controls
News  |  11/11/2013  | 
SPARTA Insurance Company gains control over the underwriting authority it provides to program administrators by deploying the Underwriting Rules module for Insurity’s Policy Decisions platform.
“Take Chances,” And More Innovation Strategies From Elite 8 Forum
News  |  11/11/2013  | 
Industry experts discussed best practices of their innovative companies and shared key strategies for success.
Solving Problems with Crash Detection Technologies
Commentary  |  11/8/2013  | 
Telematics has raised the profile of black boxes in cars that can be used to evaluate insurance claims — but there are still issues with the data.
Insurance CIOs Expect Modest IT Budget Growth, Increased Focus On Human Capital
News  |  11/8/2013  | 
Panelists at I&T's Elite 8 Executive Forum expect a closer look at worker deployment and improved partnerships between business and IT in 2014.
Canada Emerges as Fertile Ground for Telematics
News  |  11/8/2013  | 
Two new initiatives were announced this week in a market that already includes some major players.
“Work Smarter, Not Harder:” Marsh’s Pieroni Talks Innovation
News  |  11/8/2013  | 
Marsh COO Bill Pieroni predicted the future of insurance companies and discussed innovation best practices at the 2013 Insurance & Technology Elite 8 Forum.
Former PMA CIO Joins Selective to Head Claims Tech
News  |  11/7/2013  | 
James Klotz is one of four appointments announced by Selective today.
3 Areas of Focus for Growth-Minded Insurers
News  |  11/7/2013  | 
Builders Mutual's CIO Graeme Boddy, a 2012 Elite 8 honoree, reveals steps his IT organization is taking to help his company grow from a small carrier to a bigger regional player.
Interview: Aetna's Innovation Leader Talks Tech's Potential to Improve Health Outcomes
News  |  11/7/2013  | 
Michael Palmer, the leader of Aetna's innovation labs, has a goal of helping integrate tech into clinical environments.
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