Content posted in June 2002
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Laying a Technology Foundation
MetLife's Steve Sheinheit has been driving infrastructure consolidation for Met's five lines of business, as well as roll-out of Web-enabled capabilities.
More Reporting, Fewer Reports
Web-based tool from Actuate Corporation simplifies financial and expense reporting through customization and "parameterizing" of features.
Cyber News
Eautoclaims launched a car rental procurement offering, EjusterSuite; XL Re Ltd., XL Re Latin America LTD, Le Mans Re and XL Reinsurance America, Inc., launched their new joint Web site; Manulife USA has launched new Web site services...
Innovators Award Goes to Aon
Virtual risk manager builds market share in high-tech sector.
Clarica/Sun Life Distribution Focus
Canada's largest insurance company expects to shift to a captive agent model, and is taking the plunge into IT outsourcing, as well.
Up Close & Personal
This month's editorial "Up Close and Personal", by Katherine Burger, Editorial Director.
Ready for the USA PATRIOT Act?
Insurers must begin working immediately, in terms of policies, controls and systems implementations, to meet the compliance deadline.
Multi-National Vision
Prudential Financial takes a decentralized view of the individual life insurance business.
Is Customer Access Worth the Trip?
Bridging the gap between insurers and their customers doesn't always require bleeding-edge technology. More often than not, today's innovative and successful contact centers depend on tried-and-true solutions.
Aetna Secures HIPAA Learning Application
Human Performance Technology helps Aetna develop security awareness e-learning program.
Kemper Casualty’s Paperless Push
Carrier with offices in the World Trade Center implements e-workflow technology after losing paper in terrorist attack.
HOT PRODUCT
This month's hot product is Duck Creek Technologies' Example Express.
NetBank To Offer Insurance
Online bank acquires assets from e-agency NetInsurance.com.
Cool Sites
I&T asked Lisa Napolitan, assistant VP, e-commerce initiatives at Hartford Financial Products to name some of her favorite websites...
Alliances and Partnerships
Fujitsu Consulting and Intel have jointly developed a business collaboration and process automation solution; Pivot/Info-One entered into a strategic agreement with VirtualBank; BISYS purchased Harrison James Group...
NAIC Proposes Interstate Regs
Roundup of various insurance industry regulatory news items.
Answer Financial Thrives Online
SAFECO is latest carrier to join the online distributor.
New Contracts
American Strategic Insurance awarded a contract to Resonate Inc.; Ohio National Financial Services, Inc., has chosen AnnuityNet, Inc.; Tantia Technologies has been awarded a contract by the Blue Cross and Blue Shield Association...
BCBSNC Chooses SeeBeyond
BCBSNC to become HIPAA compliant with SeeBeyond.
National Health Uses Sign-It
Digital signature tech will speed policy application process.
Empire Adopts New IBM Claims Solution
Empire Blue Cross Blue Shield signs a 10-year agreement with IBM to develop a next-generation claims engine.
USA PATRIOT Act Compliance Presents Numerous Challenges
Although insurance companies have temporarily been exempted from the
original USA PATRIOT Act compliance date for establishing anti-money
laundering programs, there are numerous hurdles carriers can expect
to face as they begin handling anti-money laundering issues.
General Casualty Chooses Fiserv AIS Claims Workstation
General Casualty chooses Fiserv AIS Claims Workstation system to
streamline claims processing.
Delivery Strategies Briefs
--> Baltimore Life selects NaviSys Front Office suite to accelerate the sales cycle and improve productivity.
--> AIG Life of Bermuda deploys iManage WorkSite to securely manage documents, as well as facilitate collaboration among its offices and distributors. --> New York Life implements new software from Autonomy that will gather, retrieve and connect information on the company's Web site.
CRM Briefs
--> Jacada's Integrator is selected by AdminaStar Federal to provide legacy connectivity for the Centers for Medicare and Medicaid Services.
--> Farmers Insurance implements EasyLink's Production Messaging Service. --> Onyx releases version 4.0 of its CRM suite, which is designed to support the Oracle database.
Guardian Selects iAnywhere for Wireless
Ardor for implementing wireless applications may have cooled in some quarters, but not at Guardian Life Insurance Co., which has selected Sybase subsidiary iAnywhere Solutions as the strategic vendor for its wireless agent automation initiative.
Insurers Will Increase IT Spending In 2002, Celent Study Forecasts
IT spending in insurance will grow by seven percent in 2002 to $18 billion, and will continue to grow at the same rate for the next two years, according to a new report from Celent Communications.
Insurance Industry May Drive Bank Security Policies
In terms of information security policies, insurance companies could start to exert more pressure on their counterparts in other financial services segments, observers predict.
Delivery Strategies Briefs
--> BISYS releases producercontracting.com to automate contractual agreements with producers.
--> National Life Assurance of Canada launches online service for brokers to submit and process universal life insurance applications. --> eReinsure.com passes the 5,000 mark for number of reinsurance submissions presented on its online negotiation platform.
News Briefs
--> Clare DeNicola will oversee IVANS' newly created Networking Solutions Division as senior vice president, network solutions and sales.
--> RiskClick appoints Harvey Rand vice president of sales. --> Longtime insurance technology executive Bob Nelson of Pinkerton Computer Consultants passed away June 1. --> Lloyd's of London announces Lord Levene of Portsoken will be the next chairman of the market.
CRM Briefs
--> Pacific Life Insurance released its products on LifeLink's WinFlex illustration system.
--> Mutual of Omaha affiliate Omaha Property and Casualty releases Flood Automated Policy Processing System (FloodAPPS). --> Thazar Solutions introduces Reportal, a management information reporting system. --> The Chubb Group of Insurance Companies enhances RMIS Dimensions, its Internet-based risk management information system.
PDA SOFTWARE IN NEW HANDS
PDA Software Services anticipates new growth opportunities as a result of its sale by Selective Insurance Group to Covansys Corp. for approximately $16.5 million. The deal was announced during this week's IASA Annual Conference & Business Show in San Francisco.
AON'S WIRED FOR GROWTH(tm) WINS FIRST INSURANCE INNOVATORS AWARD
Reflecting the drive to find cheaper alternatives to traditional IT activities, Farmers Insurance Group is expanding its successful offshore outsourcing program and has signed a contract with Cognizant Technology Solutions Corp.
TECH THAT REDUCES COSTS WILL GET FUNDING FIRST: LAWSON STUDY
Cost-effectiveness has become the top priority in most technology purchase decisions, according to a study released at this week's IASA Conference & Business Show by Lawson Software and KRC Research.
XML INITIATIVES NOT SIMPLE, BUT NECESSARY
Data standardization through use of ACORD XML is "not simple and it's not cheap," agree panelists during a session on "Data Standards: An Industry Update," which took place at IASA's Annual Conference & Business Show.
IASA NEWS BRIEFS
--> Insurance Data Processing (IDP, Wyncote, PA)
introduces SURE, a client-configurable intelligent underwriting system. --> WorldGroup Consulting launches addition to its WG Worx family of products, WG InsureWorx, a J2EE-compliant component library. --> Hyland Software partners with Open Scan Technologies to create an insurance industry solution for processing new business and commercial premium payments. |
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